Income Assessment Officer

Income Assessment Officer Enfield Temporary Full Time Join a dynamic local authority team in Enfield as an Income Assessment Officer, where you'll play a key role in providing high-quality financial assessment and income collection services. THE ROLE As an Income Assessment Officer, you will support the Assessment Hub by delivering professional and efficient financial assessments and income-related services in line with national and local guidelines.Assess and determine income-related benefits and financial entitlementsHandle complex collection matters and customer enquiriesDeliver high standards of customer service through written and verbal communicationMaintain accurate case records and audit trailsEngage with vulnerable clients and manage sensitive financial dataSupport the implementation of automation and streamlined processesCollaborate with internal departments and external agencies for seamless service deliveryTHE CANDIDATE The successful candidate will have previous experience in a financial assessment or collection role within a public sector or similar environment.Strong working knowledge of income-related assessments and associated legislationAdaptability to work across a pooled team environmentExcellent written and verbal communication skillsConfident in using IT systems and maintaining accurate data recordsEvidence of continuous professional development in financial services or assessmentTHE CONT...