CCTV Operator

• Pension
• Two schemes
• Study
• Educational development
• Cycle
• Cycle to work scheme
• Free Travel
• For you and your familyRole Details
• You will be working an average of 37 hours per week
• Please note that applicants must be 18 years of age or older.
• You will be required to work at the London Liverpool Street CCTV suite.Kickstart Your Career with Greater Anglia!Are you looking to launch your career in a dynamic and supportive environment? Greater Anglia, a key player in the railway network from London Liverpool Street to the East of England, is offering an exciting opportunity to join our team. With our new, modern, and environmentally friendly trains, now is the perfect time to join us as we elevate the customer travel experience.Join Our Team as a CCTV Operator at Liverpool Street Station.The RoleJoin our dedicated team at Greater Anglia, where you’ll play a pivotal role in ensuring the safety and security of our customers and colleagues. With access to over 16,000 cameras across our estate—including stations, trains, and body-worn cameras—you'll be at the forefront of maintaining a secure environment. Training will be provided on all bespoke industry systems.Key Responsibilities :
• CCTV Image Management : Download and process all CCTV image activities efficiently and accurately. You will need to upload relevant footage to the appropriate digital relevance system. You will need to interrogate and categorize CCTV data from urgent to non-urgent.
• Request Coordination : You will need to be able to communicate effectively to handle internal and external requests for CCTV images from various stakeholders including police agencies and senior management. As part of this role, you will also need to collaborate with fleet management crew for effective organisation and coordinate the return of trains to the depot to collect footage.
• Chain of Custody Oversight : Coordinate the chain of custody process for CCTV footage to ensure accountability and transparency.
• Standards Implementation : Implement CCTV standards and ensure compliance with data handling requirements.
• Anomaly Reporting : Identify and report any anomalies related to camera views to the appropriate department for prompt rectification. It is important to have reactive handling evidence related tasks.What we are looking for
• Have a friendly, approachable demeanor with the ability to communicate effectively,
• Are calm under pressure, able to think on their feet and take initiative.
• Have an inquisitive nature with attention to detail
• Possess a “can-do” attitude and enjoy working as part of a team
• Have team spirit and bring your unique self to strengthen our team and foster a positive work environment.
• Be computer literate and proficient in Microsoft 365 and outlook application
• Be wiling to undergo an Enhanced Disclosure and Barring Service check (if not already up to date)
• Be organised and have the ability to prioritize and self-manage workloads in order of task urgency
• It would be helpful to have knowledge of railway rules, regulations and bylaws or a recognised qualification in investigative practice.What’s in it for you?Travel Discounts : Enjoy free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members too!International Adventures : After 12 months, unlock discounted international travel for you and your family.Exclusive Discounts : Access the GA Hapi App for deals on shopping, dining, and fun days out.Vouchers for Loved Ones : Get 12 annual discount vouchers for family and friends to enjoy.Wellbeing Support : 24 / 7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.Pension Perks : Start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.Family-Friendly Policies : We’ve got you covered with maternity, paternity, adoption leave, and shared parental leave after 26 weeks.Save While You Spend : Cycle to work and tech purchase schemes once you pass probation.The closing date for all completed applications is on Friday 20th December 2024
• Please note vacancies can close earlier due to high influx of candidate applications
• At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.Join Us and Experience : Inclusivity & Respect : Be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.Community & Teamwork : Work together to deliver the best for our customers while enjoying a friendly, can-do atmosphere.Pride & Progress : Contribute to meaningful change and a sustainable future, with continuous improvement is the norm.Ready to Bring Your G A Game?