Job Description
As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include :
- Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
- Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
- Assisting with loading and unloading parcels at the depot and customer locations
- Managing a daily schedule of approximately 50-60 stops in your designated area
- Utilising provided equipment, such as a sack barrow / hand truck, to safely handle heavier items
- Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
- Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
- Conducting daily vehicle inspections and reporting any maintenance issues promptly
- Utilising handheld devices and company software to update delivery statuses and communicate with the depot
- Resolving customer queries and concerns professionally and efficiently
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
- Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
Qualifications
What we're looking for :
To be considered for the role you must have :
A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
A clean driving record with no more than 3 penalty points
At least 1 years experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you :
Recognise the value of providing great customer serviceCan work to deadlines, are flexible and always go above and beyondAre friendly, approachable, positive, resourceful and professionalAre able to multi-task and problem solveHave the ability to lift, load and carry heavy items up to 25kgPossess excellent time management and organisational skillsHave a good knowledge of local road networks and traffic patternsCan work well under pressure and maintain a calm demeanour in challenging situationsAre comfortable using handheld devices and basic computer softwareAre physically fit and able to handle the demands of a physically active jobHave a strong commitment to health and safety practicesDemonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.Additional Information
About our benefits :
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
Holiday tradingEnhanced maternity and paternity packageFree life assurance of 4 x salary on joining the pension schemeUnum Help@Hand - essential health and wellbeing services for you and eligible family membersHealth Kiosks visiting every locationVitality at WorkFree On Site ParkingDiscounted shopping from 100’s of retailers including up to 5% off supermarket shoppingMilestone Days off to celebrate with your family and friendsFor employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glassesJoining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today
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