Assistant Underwriter

Overview

We're looking for someone new to join the ERS Motor Insurance Team at IQUW Group in Swansea as an Assistant Underwriter!

ERS are part of the IQUW Group and is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood.

This is an entry-level position for those who are interested in learning more about the world of insurance. So, whether you have experience in the insurance industry, have just graduated from university, or are wanting to change careers, this may be the opportunity for you!

The location for this role is our Swansea office, and we currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

What would your role involve?

• Work with insurance brokers and direct clients to handle new enquiries, amendments to existing policies and policy renewal
• Act as a key liaison between the business and our customers providing regularly updates on every stage of the process
• Maintain effective working relationships with brokers and other stakeholders
• Produce policy documentation, creating and issuing correspondence to customers and brokers
• Build your knowledge of our products and services to become a subject matter expert
• Play your part in a culture of change as an individual and as a team member

What experience would be helpful?

This is an entry-level role with full training and continuous development provided. No prior insurance knowledge is necessary! But it's preferable to have prior work experience in a customer service focused role.

What can we offer you?

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