Administration Assistant

Administration Assistant - Redditch :  £22,308 per annum :  Full-Time (37.5 hours per week, Monday – Friday)About the Role : Are you a detail-oriented individual with a knack for Excel and a passion for keeping things running smoothly? We're on the lookout for an Administration Assistant to join our client's dynamic team in Redditch. In this role, you'll be the backbone of the contact centre management team, ensuring that administrative tasks are handled with precision and efficiency.What will my day to day duties be this Administration Assistant role?Data Management : Perform general administrative tasks such as data entry, document management, and performance reporting.Call Recording Retrieval : Retrieve call recordings for managers as required.Excel Expertise : Generate and organise data using Microsoft Excel, including formulas and pivot tables, for data analysis and reporting.Record Maintenance : Maintain accurate records and ensure data integrity.Confidentiality : Handle confidential information with discretion.System Support : Assist with system updates and basic troubleshooting of office software.Report Preparation : Assist with report preparation as required.Communication : Liaise with internal teams and external stakeholders as needed.Ad-Hoc Duties : Handle any ad-hoc administrative duties as required.What skills and experience do I need for this Administration Assistant role?Administrative Experience : Proven experience in an administrative role.Microsoft Excel Proficiency : Strong skills in Microsoft Excel, including formulas, pivot tables, and charts.Computer Literacy : Good understanding of general computer systems and office software.Attention to Detail : High attention to detail and ability to manage multiple tasks efficiently.Communication Skills : Strong verbal and written communication skills.Organisational Skills : Strong organisational and time-management skills.Team Player : Ability to work independently and as part of a team.Prioritisation : Ability to prioritise tasks and meet deadlines.Microsoft Office Proficiency : Experience with other Microsoft Office applications (Word, Outlook, PowerPoint) is advantageous.What's on Offer for this Administration Assistant role?Holiday : 25 days plus bank holidaysSupportive Environment : A supportive and collaborative work environment.Pension Scheme : Company pension scheme.Staff Discounts : Staff Discount Scheme (Reward Gateway).Employee Assistance : Employee Assistance Programme.Benefits : Death in Service Benefit.Savings Scheme : Christmas Savings Scheme.On-Site Amenities : Free on-site parking, free refreshments, and fruit.Professional Growth : Opportunities for professional growth and skill development.Additional Information : The successful applicant will be required to undertake a DBS and CCJ check and other background checks before an offer of employment is made. We are an equal opportunities employer and promote a culture where diversity is valued, respected, and built upon. We attract and retain a workforce based on merit and ability and reflect the communities we are part of.👉 Apply Now!Interested?We’re reviewing CVs now! Apply today or contact Arden Personnel for more information.📩 Send your CV to (url removed)📞 Call us on  (Alcester) or  (Redditch)Arden Personnel – Connecting Talent with OpportunityArden Personnel is a local independent recruitment agency with offices in Alcester, Warwickshire, and Redditch, Worcestershire.We recruit for companies across Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley.Follow us on Facebook, Instagram, and LinkedIn for live job updates!Arden Personnel is an equal opportunities employer welcoming applications from all age groups