Senior Product Trainer

Our client is at the forefront of developing highly efficient and smart connected products in our quest towards achieving the electrification of heat and low carbon home heating solutions.Reporting to the Head of Technical and Training, you will be responsible for product training for the full range of products. Taking ownership for the product training requirements of the business, continually reviewing how, when, where and what training to deliver, driving best practice and continuous professional development. Developing specialisms in Heat pumps, delivering a world class training proposition.There will be travel throughout the UK in this role, it is anticipated you will be available to travel to Hampshire regularly to head office and for meetings and induction (accommodation paid for).Main DutiesManage the UK training budget ensuring cost efficiency and return on investment.Delivering World class training solutions to Key accounts and a diverse customer base.Supporting the development and delivery the strategic training roadmap for the business.Design and develop effective product training and content, confidently delivering in all training methodologies, to ensure we offer a blended learning approach, driving best practice and enhance the learner experience.Travel around the United Kingdom as required, to deliver product-related training, ensuring a professional, impactful and prompt service.Create & deliver CPD presentations / training to encourage and meet personal development plansEnsure all educational material is relevant, prepared to a high standard and published onto training platform, ensuring availability to the relevant audienceFacilitate seminars, workshops and individual training sessions as required, supporting customers and 3rd party installers / repair engineersProvide support to new product development based on lessons learnt from customers, employees, 3rd party installers / repair engineersDevelop managers and others to deliver training as requiredMonitor employee performance and customer response to product training, identify any actions to drive continuous improvementWork to agreed objectives & KPI's, exceeding them where possibleSkills and KnowledgeProven, strong experience in product training as a corporate trainerExperience of effective teaching methodologies and toolsA good understanding of Learning Management SystemsExperience of content creation for use in an LMS, including Adobe, Microsoft OfficeExperience in creating E learning, Webinar and Seminar training material / contentBe confident in the creation of tutorial videosExcellent communication, presentation and public speaking skillsGood negotiation and customer management skillsExperience in delivering training to varying audiencesUniversity Degree and a post-graduate qualification in training, CIPD. Other suitable and relevant qualifications will also be consideredHave / hold a recognised training qualificationHave / hold a recognised electrical qualificationHave experience with electric heating & household appliancesHave a good understanding of Electrical & Mechanical engineeringNICEIC - able to develop and deliver training to heat pump training in line with or equivalent to LCL, BPEC and NICEIC up to level 3Salary and BenefitsUp to £60KCompany vehicle will be supplied - this is a van due to the nature of the roleExcellent career & development opportunitiesHealth Cash PlanReward PlansEmployee Assistance ProgrammeEmployee discountValues AwardsPension SchemeEarly Friday Finish

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