Technical Sales Engineer

Job Description

We have an exciting opportunity for a Technical Sales Engineer to join our UK Sales Team within our Manchester site. As a Technical Sales Engineer you will be responsible for the technical sales for the UK business. This is a busy role, along with 6 other team members, working with Technical RFQ's to produces high quality Quotes, and then the processing of subsequent Purchase Orders and contract managing the order through to delivery, and coordination of any post-delivery issues.  Additionally responsible for all related queries for UK Customer base, such as expediting.  This role has direct contact with the Customers, dealing with their technical queries on a daily basis for all product ranges, so seals / couplings / systems / filtration.  They also deal directly with the JC Ops Plants & Global projects as and when required.

This role is based from our Manchester site working Monday to Friday normal office hours. (hybrid working available once training completed)

Low percentage of national travel may be required.

John Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees.

Duties & Responsibilities (not limited to)

• To select our products and produce high quality, technical / commercial, timely Quotations / Bids (and revisions) for any product using the company quotation tool (C4C).
• The production and maintenance of a system to track the background to a bid / quote
• Able to reason and justify the value of the bid, if requiring management sign off.
• To accurately review / capture Customer Specifications, ensuring all technical, commercial, financial, quality & contractual aspects are identified and select product.
• Project Bid liaison with our Central Projects Group.
• The maintenance and update of databases in use within this role
• To resolve in a timely manner any queries related to Customers / JC personnel.
• To deal professionally with the needs of the Customer, taking full responsibility and accountability to ensure they always experience exceptional Customer Service.
• Provide first point technical support for key initiatives, bids, orders, specification reviews, returned goods investigations, complaints, etc received from the Customer.
• Accurately load and contract manage complex orders onto differing supply plants.
• Able to specify and raise requests for proposals or general arrangement drawings.
• Customer visits as and when required in support of sales initiatives.

Qualifications

Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( Careers - Smiths Group plc )