Our supervisors  work with the store manager, team,

and wider business to fulfil our vision of :

Honest, good mood food, crafted coffee, and drinks – proudly

served, delivering soul at scale.

Supervisors do this through collaboration

with the team to fulfil our mission :

• Good is always served
• To curate quality product and

welcoming environments, to secure the return visit

customer

We work together to achieve this

through demonstration of our company values, these are :

consistently good - Part of our ethos is about not overstating who we

are, so for us being ‘good’ really is good enough, and it’s what we strive for.

When we say ‘good’ we have to deliver on that so we can be relied on to deliver

our brand promise of being consistently good for our customers and our team.

proud to serve - As a business we feel proud about what we’re

offering up, and we pride ourselves on working as a team that are proud to

serve.

day - A welcoming smile, remembering

an order, doing something above and beyond to make each customer feel valued.

It’s the little things that matter, and the smallest thing can add some good to

a person’s day.

As a Supervisor you will need to demonstrate these values daily by being flexible & working where the team needs you most.

Our Supervisors are masters in customer service and strive to make a positive difference to every customer's day. They are proud to serve our amazing food to our customers, producing our range of delicious drinks and crafting our beautiful coffees. You will champion your team to ensure that SOHO brand standards & high product quality are met & delivered every time.

Our Supervisors ensure that our customers are really well looked after by running a brilliant shift. You’ll share our passion and personality with our customers and our team, so together you can create a fantastic environment to work in.

What we need from you

What we stand for :

It is very important you respect and believe in the company you choose to work for. Here at SOHO we believe in :

If you are full of beans and have customer service experience, particularly within a high-volume food and drink business or the hospitality industry, then we would love to hear from you.