Employer : London Borough Of Waltham Forest

Location : To be confirmed

Contract : Permanent

Working Pattern : Full Time

DBS Check : No

Closing Date : 05 / 12 / 2024 at 00 : 00

Reference : 1517

JOB DESCRIPTION

Organisation : London Borough of Waltham Forest

Directorate : Place

Grade : PO7

Salary : £55,620 - £58,692

Assignment type : Permanent

Contract Type : Full Time

Working hours per week : 36

Application Deadline : 05 / 12 / 2024

Proposed Interview Date(s) : TBC

Reference : 1517

About Us :

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role :

If you have the passion, creativity and tenacity to make a real difference in people's lives we would love to hear from you.

As Housing Options Operations Manager you will strategically manage, develop, organise, and control the provision of advice and information to prevent homelessness and reduce admission into temporary accommodation. You will lead and develop approaches to manage the housing needs of residents and deliver the Borough's duties in relation to the Housing Act, the Homelessness Reduction Act, and other associated legislation.

You will be one of three Operational Managers reporting to the Head of Prevention and Assessment responsible for the full range of duties to residents that are homeless or in housing need.

We're looking for a confident and motivational Operations Manager, who is proactive, adaptable and can create an encouraging working culture focused on getting positive outcomes for our residents.

Your record of providing excellent outcomes for residents will be backed by a strong knowledge and understanding of homelessness legislation, as well as the practical day to day challenges that come with leading a Housing Options Service.

As an experienced manager, you'll understand how to manage a team working under pressure whilst delivering a first class service.

This is a varied role and other duties may include leading the development of funding bids or commissioning external partners to help us achieve our goals. You will be central in developing effective monitoring and reporting arrangements locally and nationally as required by Ministry of Housing, Communities & Local Government, and other statutory bodies as necessary.

Key Responsibilities :

To strategically manage and develop a team of Housing Options Assessment Managers and the Officers within their teams. You will ensure systems are followed and developed where required. You will ensure a clear focus on preventing homelessness wherever possible and ensure your teams carry out the Borough's statutory duties in a timely and robust way. You will represent the Borough at key multi-agency partnership forums and boards.

This is a time of growth and change for our service and you will be a clear senior lead in developing and improving the Prevention and Assessment Service and our relationship with residents, assessing our service delivery from the resident's perspective and identifying areas for improvement.

Qualifications and Requirements :

• Educated to degree level or equivalent standard, or with extensive and comparable experience of this or a similar role.
• Detailed and extensive knowledge of legislation governing homelessness and associated responsibilities of local government.
• Extensive experience of management, leadership and bringing about change and improvements in challenging environments.

Terms and conditions :

The below terms and conditions apply to this role :

This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role.

How to Apply :

Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Contact Information :

If you have any questions about this vacancy or the application process, please contact Phil Taylor, Interim Head of Prevention & Assessment at [email protected].

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at [email protected].

The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email [email protected] so we can arrange an alternative application method.#J-18808-Ljbffr