Head of Complex Care

As the Head of Complex Care, you will play a pivotal role in ensuring the highest standards of care for individuals with complex needs within your region. You will work closely with our leadership team, business development teams, support functions, and external stakeholders to develop and maintain key relationships, commission new services, and drive continuous improvement. Your responsibilities will include :

• Service Delivery : Leading and managing the Complex Care service delivery portfolio to achieve positive outcomes for the people we support.
• Business Strategy : Developing and establishing key relationships to maintain existing business and commission new services.
• Transformation : Championing change, innovation, and continuous improvement within the services.
• People Management : Leading, developing, and motivating your team to create a high-performing group that meets strategic objectives.
• Quality and Compliance : Ensuring services meet all legal, regulatory, and organisational requirements.

You will be responsible for overseeing the assessment, identification, and availability of appropriate learning interventions, ensuring compliance with all legal, regulatory, contractual, and organisational requirements. Your role will also involve managing budgets, driving financial performance, and fostering a culture of positive risk-taking.