Overview

Partner with global teams and clients to drive the successful client onboarding onto Alpha’s Transaction Management service. This role will requires a deep understanding of Transaction Management services and business models, strong interpersonal skills, and the ability to create clear and concise documentation.

What you will be responsible for :

• Utilize standard TM Implementation artifacts (FSOM, CSR, Product & Workflow Inventory, RACI matrices) to support the successful completion of onboarding activities
• Support the TLM Implementation lead in driving FSOM Discussions through to completion
• Document any special nuances for Business beyond the FSOM and Interaction Models, but specific to the Products and Workflows of the client that are new / non standard
• Support the TLM Implementation lead in managing client business requirements, gaps, open discussion items via a standard Implementation ARIAD log / JIRA including capabilities to take lead responsibilities in driving designated issues with direction from the TLM Implementation lead
• Review Interaction Models within TLM between Client, APS and STT Middle Office to ensure alignment with FSOM and Service Level Agreement documents
• Lead Ops Governance activities including : Identifying the need for additional resourcing and raising it to the manager's attention timelyEnsure Procedures are written for any non-standard workflows and are signed offEnsuring Procedures are written for any non-standard workflows and are signed offEnsuring TLM specific System Access for users is set up prior to go live and if necessary, specific test phasesEnsure industry utilities (CTM, Alert, TradeNexus, etc.) are set up by BAUCollaboration with the PMO, Project Operational Readiness Teams, and CDIS (Client Data Integration Services) to ensure completeness of counterparty outreach and sign off from counterparties
• Ensure standard artifacts are properly maintained (i.e FSOM, CSR, Product & Workflow Inventory, applicable RACI matrices)

Education & Preferred Qualifications

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com / careers