Inbound Customer Service Advisor / Customer Services

Customer Service / MitcheldeanFull-time, Permanent - office basedup to £26,400Join our team as a Customer Service Advisor! Be the first point of contact, solve problems, and build lasting relationships. If you're proactive, passionate, and love making customers happy, we want you!Key Responsibilities

• Build and nurture strong, long-term relationships with business clients
• Own customer inquiries, ensuring swift and effective resolutions
• Collaborate with internal teams for seamless service delivery
• Identify opportunities to enhance the customer experience and drive improvements
• Keep accurate records of client interactions and follow up proactivelyAbout You
• Proven experience in customer service, ideally in a B2B environment
• Strong interpersonal and communication skills with a customer-first mindset
• Ownership-driven and accountable for resolving customer issues
• Proactive, solutions-oriented, and always thinking ahead
• Sharp problem-solving skills with meticulous attention to detail
• Team player with the ability to work independently and stay motivated
• Experience with CRM systems and customer service tools is a plusWhat We Offer :
• Competitive salary and benefits package
• Supportive and dynamic working environment
• Opportunities for professional growth and career development
• Chance to be part of a company that values strong, long-term client relat...