Account Manager - Sales Support

Job Description

Salary : £23,809.50 per annum

Location : Nelson

Working Hours : Flexible between 08 : 30am – 17 : 30 Monday to Friday (37.5 hours flexible start & finish over 5 days)

To provide administrative support to sales colleagues, generating contracts, sourcing contractual documentation to calculate termination fees / renewal dates and costs as well helping with the placement and completion of customer contracts.

Producing reports and updates for business analysis and assisting with the quality control checks for the departments. Supporting a desk and field team ensuring information is accurately relayed and reported.

Responsibilities :

• Monitoring communications channels and updating CRM with information
• Sending contracts out via e-signature and processing sales orders
• Providing billing and account insight reports for sales agents
• Resolving issues on contract queries or rejected orders
• Completing QA checks ensuring compliance with process
• Updating sales performance and reports
• Working with affiliated Daisy brands, communicating and sharing confidential information
• Working as part of a team against agreed framework, SLA’s and KPI’s
• Communication with customers will occasionally be required to clarify information available
• Carry out any ‘ad hoc’ assignments as and when required.

Qualifications

Additional Information

What are the benefits of working at Daisy?

Our ethos is simple : the more you put in the more you get out.

We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.

Here are some of the benefits that we offer…

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