Commercial Account Manager - UK

iGaming :

If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.

Position Summary

If it’s iGaming, we know a thing or two. Our iGaming business is the digital arm of Light & Wonder. We are the world’s leading iGaming aggregation platform and content creation provider. The gaming industry is evolving at pace and there is a huge opportunity to continue to grow our leading position. Together with the wider Light & Wonder business we are uniquely positioned to transform the player experience, focused on being the world’s leading cross platform games company.

Key Responsibilities :

Reporting into the Light & Wonder iGaming UK Commercial Team, the successful candidate will be assigned a number of key customer accounts and will be responsible for building lasting relationships that translate into increased revenues generated through our iGaming product offerings.

You will be responsible for increasing your customers’ business revenues and will be proactive, persistent, and creative. You will be involved in business matters as well as technical projects; new product concepts, streams, and delivery via proprietary means and by our industry-wide network, to the biggest names in online gaming where gaming is legal.

The role will include the full lifecycle of sales management - finding the opportunity, presenting on products, input to and creation of legal contracts and closing opportunities. This person will be expected to own the relationship with the customer and be their focal point for interaction across the Light & Wonder business.

The individual that will succeed in this role is a Leader that requires a pragmatic, well organised, data-driven, and excellent communication approach.

The key responsibilities will be :

To provide ongoing Account Management to assigned customers, representing L&W and taking full ownership

Identify and develop business opportunities with your customers by upselling and cross selling new and existing products and features, content, marketing / promotional, and new market opportunities

To achieve annual revenue targets and have the ability to forecast accurately

To be both literate and curious with regards to data, and run tracking, reporting and analysis of KPI’s

To lead in-depth Monthly / Quarterly performance reporting, QBR's, and provide insights with recommendations and strategy / focus points to your customers

To ensure educated delivery of both marketing and technical documentation

To handle and prioritize operators’ daily issues in conjunction with internal support functions

To identify and co-ordinate training requirements

To support product pipeline prioritisation from a commercial value perspective, and contribute to decisions concerning the continuous improvement of L&W products and services, providing input where necessary from an overarching commercial strategy perspective

Regular travel to meet customers will be expected

Qualifications

Experience Required :

The successful candidate will have :

Experience in similar commercial role / s (gaming industry an advantage)

A technical understanding of the Online Gaming industry (an advantage)

A tenacious personality with an inner drive to achieve outstanding results

Core detailed account management skills

Excellent communication and relationship building skills

A passion for online gaming

Strategic and business driven

Strong networking skills

Understand technology / delivery principles at a high level

Project management skills

Confident presentation skills to deliver with gravitas

Understanding of legal agreements relative to e-gaming

Fluent in spoken and written English (other languages including Spanish and Italian would be advantageous but not mandatory)

Experience and ability to manage complex negotiations

Additional information

What can L&W give you

Competitive benefits , an open and supportive environment as well as a modern and exciting workplace

The opportunity to  interact with global teams , and where appropriate switch teams and projects as you and our business continue to develop and grow

Tangible and genuine  career development  - at L&W, where you can take your career where you want it to go!

Exposure to  real world and business critical projects  & the chance to develop some of the world’s  leading iGaming operators  whilst working with various clients

Flexible benefits  portal which means you can tailor a package which suits individual needs.

Qualifications