Overview
Clinical Specialist (ARDMS Certification Required) - Charlotte, NC
FUJIFILM Sonosite, Inc. If you are looking for work that matters, you’ll find it at FUJIFILM Sonosite. As the creator of point of care ultrasound, we dedicate every day to the innovation and development of imaging solutions that enable clinicians to provide improved healthcare in leading institutions, underserved populations and communities in crisis around the globe. At FUJIFILM Sonosite, we are in the relentless pursuit of answers that allow our customers to be confident that they are making the best clinical decisions for any patient, anywhere, anytime. Members of the FUJIFILM Sonosite team embody our company values : Go boldly, Stay curious, Passion fuels us, Respect each other, Own it and Act with integrity. Headquartered in Bothell, WA USA, FUJIFILM Sonosite is the proud recipient of numerous prestigious design awards and has in excess of 145 patents. Our point of care ultrasound systems are sold in more than 100 countries.
External US
Summary :
This position is responsible for understanding and addressing the clinical needs of customers within an assigned territory. The Clinical Specialists partner with Territory Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works to encourage customer adoption and use of FUJIFILM Sonosite products.
Note : This position is open to candidates who currently reside in the Charlotte area as this would be a central location relative to the territory's business.
Essential Job Functions :
- Partner with Territory Manager in assigned territory to understand prospect’s clinical needs, demonstrate FUJIFILM Sonosite’s products, and close new deals
- Responsible for implementing FUJIFILM Sonosite product at customer site and training customer on how to use new products
- Own post-sales activities in the field, such as encouraging customer product adoption and addressing any customer issues, to ensure ongoing positive customer experience
- Support Territory Manager counterpart by maintaining FUJIFILM Sonosite presence and relationships at installed base client sites
- Work to convey overall value of FUJIFILM Sonosite products for users and other stakeholders within customer site
- Work with Inside Sales Representatives to demonstrate Fujifilm Sonosite’s products in the field, when needed
- Identify potential for upsell / cross-sell opportunities within existing customers and bring opportunity to the attention of Territory Manager to pursue and close deal
- Provide Clinical / Technical / Educational support to new and existing customers as needed.
- Provide support to other areas of the company as needed
- Act as primary commercial resource in absence of Territory Manger counterpart
- Responsible and accountable for carrying out the requirements of the company’s quality system
Knowledge and Experience :
2 year degree from an accredited ultrasound teach institutionRDMS in Abdomen / OB GYNRDCS or RDCS eligible, RVT or RVT eligible desiredMust have at least (3) three years’ experience in diagnostic ultrasound (Abdominal / OBGyn / Vascular)Experience in dealing with numerous requirements and performing detailed prioritization is requiredAbility to understand both the clinical and business needs of the customer and Fujifilm Sonosite respectivelyAbility to translate customer needs into clear product requests is a mustSkills and Abilities :
Excellent verbal and written communication skillsAbility to develop and maintain positive customer relationships with all accounts.Effectively and appropriately displays professional skills necessary to manage interpersonal relationships with team members, colleagues.Ability to adapt to changing priorities and workloads.Works in a well-organized manner and consistently meets customer and FUJIFILM Sonosite time requirements.Ability to travel 90% of the time.Ability to lift up to 50 pounds with or without accommodations.Self-motivated with the ability to work under minimal supervision in an environment that requires strong teamwork and cross-functional interaction.Represents FUJIFILM Sonosite in a highly professional manner.Salary and Benefits :
90,000.00 - $125,000.00 depending on experience + variable bonus opportunityInsurance :Medical, Dental & VisionLife & Company paid DisabilityRetirement Plan (401k) :4% automatic Company contributionFujifilm matches 50 cents for every dollar you contribute, up to 6% of your salaryPaid Time Off :You can accrue up to three (3) weeks of PTO in your first year of employmentPTO increases based on years of serviceEmployee Choice Holidays :Four (4) additional paid days off, based on date of hire in the calendar yearPaid Holidays :Eight (8) paid holidays per yearFUJIFILM Sonosite offers a fantastic compensation package, including benefits, and a 401k program. Visit us today to learn more about our exciting technologies and how you can make a difference.