Junior IT Hardware Technician

RSK Group  are looking for an  Junior IT Hardware Technician  to join the Group IT Department on a full time basis working 40 hours pw. The team offer a great opportunity for development and career progression

This role is for a highly organised, keen, and efficient Junior IT Hardware Technician to join our IT team. As a member of the hardware team, your primary responsibility will be assisting in setting up the RSK Group hardware and ensuring smooth operations.

The successful candidate will be working on site in our  Helsby Office 5 days a week.

Key Responsibilities :

• Assist with incoming hardware orders to ensure they are set up and sent out in time.
• Installing, configuring, diagnosing, repairing, and upgrading hardware and equipment while ensuring its optimal performance.
• Assist with managing and maintaining the asset database for all group hardware.
• Work with the IT Procurement Team to ensure smooth operations.
• Work with the Software Team and assist with licensing and installations.
• Assist with hardware projects (upgrades / replacements / office moves).
• Assist with the MDM management for laptops, tablets, and mobile phones.
• Stay updated on hardware trends and seek training for skill growth.
• Assisting with incoming hardware related Service Desk requests.
• Assisting with any other IT duties as and when required.
• Ensure compliance and security of IT infrastructure.

Person Specification :

Salary and Benefits

More detailed job description is attached

RSK Group is an Equal Opportunities Employer

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RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.