Pertemps are currently working for a fast-paced organisation who are leader within their industry based in East Kilbride who are looking to add to their Administration team. Looking to recruit 2 candidates on fixed term contracts (3 months and 6 months)
This client offers a hybrid working pattern along with free parking and a salary of £22.5k.
Main Duties include :
- First point of contact for suppliers
- To answer and log all suppliers’ queries either by telephone or email.
- Accurately recording customer information and updates and maintaining records of conversations and actions.
- To allocate and resolve supplier queries within SLA’s.
- Support suppliers to ensure that they can use the supplier portal confidently.
- Reduce errors on internal systems regarding supplier uploads.
- Support Supplier Management Team on day-to-day tasks.
Experience required :
Excellent Customer Service SkillsA professional, polite, and courteous telephone mannerSeveral years’ experience of working with customers / suppliers (contact centre preferably)Experience of working in fast-paced environmentExceptional attention to detailAbility to work on own initiative but also be a team player.Organisational skills - Prioritisation of tasksProblem solving skillsEffective communicatorSelf- MotivatedKnowledge of MS Word / Excel and an appreciation of IT systemsContact Centre / Support Centre ExperienceAnswering and logging customer and suppliers’ queries either by telephone or emailTo find out more please contact Linda Currie or apply on the link
Pertemps acts as both an employment business and an employment agency.