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Administrator

Administrator

PertempsSouth Lanarkshire, South Lanarkshire
30+ days ago
Salary
£22,500.00 yearly
Job description

Pertemps are currently working for a fast-paced organisation who are leader within their industry based in East Kilbride who are looking to add to their Administration team. Looking to recruit 2 candidates on fixed term contracts (3 months and 6 months)

This client offers a hybrid working pattern along with free parking and a salary of £22.5k.

Main Duties include :

  • First point of contact for suppliers
  • To answer and log all suppliers’ queries either by telephone or email.
  • Accurately recording customer information and updates and maintaining records of conversations and actions.
  • To allocate and resolve supplier queries within SLA’s.
  • Support suppliers to ensure that they can use the supplier portal confidently.
  • Reduce errors on internal systems regarding supplier uploads.
  • Support Supplier Management Team on day-to-day tasks.

Experience required :

  • Excellent Customer Service Skills
  • A professional, polite, and courteous telephone manner
  • Several years’ experience of working with customers / suppliers (contact centre preferably)
  • Experience of working in fast-paced environment
  • Exceptional attention to detail
  • Ability to work on own initiative but also be a team player.
  • Organisational skills - Prioritisation of tasks
  • Problem solving skills
  • Effective communicator
  • Self- Motivated
  • Knowledge of MS Word / Excel and an appreciation of IT systems
  • Contact Centre / Support Centre Experience
  • Answering and logging customer and suppliers’ queries either by telephone or email
  • To find out more please contact Linda Currie or apply on the link

    Pertemps acts as both an employment business and an employment agency.