Key Support Worker

Victim Support Scotland Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard have improved health and wellbeing feel safer more secure and informed and that we are an effective organisation that makes a lasting difference.

Who We Are

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported or when it happened our services are free confidential and tailored to individuals needs.

• Our Vision is that people affected by crime victims witnesses and their families are treated with dignity and respect and are at the heart of the justice in Scotland.
• Our Mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences.

All our work is guided and underpinned by our six core principles of being engaging and compassionate ; inclusive and accessible ; personcentred ; adaptive flexible and responsive ; collaborative ; and knowledgeable and skilled . Now is the time to join Victim Support Scotland helping us work towards the ambitions of our 5year plan : Empowering people affected by crime : VSS Strategy.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

This is an exciting opportunity to join our Support for Families Bereaved by Crime (SFBC) team as Key Support Worker working year round 35 hours per week. The main hours of work are Monday Friday 8am 8pm & Saturday 10am 4pm. A TOIL policy is in place.

As a member of the team and reporting to the SFBC Manager the role of Key Support Worker is to provide comprehensive support to families bereaved by or culpable homicide. This will involve providing structured social support emotional and practical support sourcing and providing up to date information liaising with other justice and community organisations supporting the family as they interact with the criminal justice system and helping them to reach a new balance in their lives after trauma. You will play a key part in the ongoing evaluation development and improvement of the service including advocacy peer support and support for children and young people. You will work closely with colleagues in other agencies such as counselling services Police Scotland and representatives from the Crown Office and Procurator Fiscal Service.

This is a complex role in a fast paced environment within a supportive team and you will be expected to show excellent communication skills high level administrative and recording skills a commitment to partnership working and ensuring that the needs of families are at the heart of the service through service user engagement and participation work.

If you are looking for a role with a purpose where you can really make a difference then this may be the role for you.

What youll need to be successful

We are looking for someone who is educated to SVQ3 Level or experienced in a equivalent role effective leadership style excellent organisational and time management skills ability to use own initiative selfsufficient with the ability to manage own workload and a good observation skills to assess and support victims where they may be unable to articulate their wants and needs due to trauma. Someone with good working knowledge of the voluntary / charity sector is required and willingness to be flexible in working hours and able to travel as required.

Salary : per annum. Salary on appointment will normally be at the lower salary point with progression subject to review in line with VSS progression arrangements. A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.

Further details of this role are available in the job description Key Support Worker

Please note This post will be subject to a satisfactory PVG check.

To ensure you are in the best position to perform to your highest standards during our selection process make sure you review the competencies outlined in the Job Description and have prepared examples of times you have successfully demonstrated these behaviours in the past.

What we offer

When you work for Victim Support Scotland your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits which include dental cover access to a virtual GP counselling legal support and discounts on gym memberships cinema tickets retail and much more. In addition we offer a generous pension enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

As a Disability Confident Committed employer please advise if you require any adjustments in the application process by contacting .

To apply please submit a current CV with a covering letter detailing why you are suitable and how you meet the relevant criteria.

Closing date Tuesday 29 April 2025

It is anticipated interviews will take place on Friday 9 May 2025

We may need to close the advert early if we receive significant number of applications

Required Experience :

Senior IC

Key Skills

Nursing Home Experience,Developmental Disabilities Experience,Direct Support,Computer Operation,Caregiving,Case Management,Special Needs,Training & Development,Child Protective Services,Experience with Children,Word Processing,Addiction Counseling

Employment Type : Full-Time

Department / Functional Area : Service Delivery

Experience : years

Vacancy : 1

Monthly Salary Salary : 31890 - 42109