QUALITY ENGINEER

The Eminox Group is part of Hexadex Limited, a global group of engineering companies and majority employee-owned, with headquarters in Gainsborough, Lincolnshire, UK.

Our culture is guided by our company values which promote authenticity, continuous improvement, customer service, and respect for our people, partners, and customers. We are committed to operating with a clearly defined purpose and being an employer, customer, and supplier of choice to support our business and achieve long-term sustainable success.

The Eminox Group comprises three companies : Eminox Ltd, Ceramex Ltd, and SaveGuard, supplying products and services globally from our manufacturing facilities in the UK (HQ), Europe, North America, and Asia.

Eminox designs market-leading exhausts, specialist pipes, silencers, and exhaust aftertreatment systems which use innovative diesel particulate filter (DPF) technologies and the latest SCR technology to reduce harmful pollutants from heavy-duty equipment and vehicles across multiple sectors.

Ceramex is a leading international supplier of DPF remanufacturing and cleaning services to major OEMs with facilities across the UK, Europe, Japan, and North America.

In 2024, Eminox acquired SaveGuard, which designs and manufactures highly technical and innovative thermal and acoustic insulation products to OEMs. These products and solutions expand the Eminox Group’s value offering and enhance the technological capabilities with a wide range of automotive products used in vehicle exhausts.

The role of the quality department is to promote and build quality within all departments of the organization. The quality department must help in putting systems in place so that they work and communicate effectively about product requirements, performance, and testing, and be able to identify non-conformity and work with other departments to implement effective corrective actions and follow-up on its application.

The postholder will assist in developing a total quality approach throughout the organization with the emphasis on customer focus, working within the Eminox management system. They will communicate system shortfalls to the appropriate business groups and offer advice and guidance on possible solutions.

Key responsibilities :

• Liaise with customers to address and resolve quality concerns
• Lead investigations using the 8D methodology to solve customer issues
• Ensure customer issues are resolved within defined timelines
• Maintain up-to-date quality records and documentation
• Support and facilitate actions to prevent recurrence of issues
• Travel to customer sites as needed to resolve concerns
• Assist during customer visits and audits
• Handle the Return Material Authorization process
• Perform necessary measurement tasks
• Conduct internal manufacturing and system audits
• Collaborate with Manufacturing and Engineering to reduce quality costs
• Assist to ensure quality in new product introductions and prototypes
• Participate in PPAP, DFMEA, PFME activities as required
• Any other duties assigned in line with the scope of the role
• Assist the Quality Manager in Management Review preparation
• Deputise for the Quality Manager when required

Understanding and adherence to the following :

And in addition :

In line with our company values, all post holders should demonstrate the Eminox core skills and attributes :

Core skills

Core attributes

Our Values

Be authentic. Build trust. Be committed.

We do what we say with openness and honesty.

Look ahead. Think differently. Be bold.

We strive to improve and delight our customers.

Get involved. Be accountable. Respect each other.

We learn, grow, and achieve together.

Submit your application today

Job Form

J-18808-Ljbffr