Paediatric Physiotherapist

Job overview

We are based at Wokingham Hospital, and process referrals for community services.

These referrals come by either phone or email and are processed onto a clinical platform

creating a referral for the relevant service.

Referrals received by phone are taken by administrators and these calls can also be for

Adult Social Care, Children’s Mental Health and general enquires.

Email referrals are managed by a Triage Team who pre screen and pass the referrals to a processing queue managed by administrators.

The service operates between Monday to Friday.

There may be some opportunities to work from home after initial training, but staff are still

required to work from the office as needed and at least once per week. Basic IT equipment will be provided.

This post will require staff to be able to access the office at Wokingham Hospital.

Main duties of the job

• To receive incoming Health, Social and Children’s Mental Health referrals for community services collecting supporting information from the referrer, client, and other agencies to complete the relevant contact assessment.
• You will need to be able to collect accurate and efficient recording of referrals on RIO and Adastra (clinical platforms)
• Ensure incoming referrals are processed in a timely manner and are signposted onto the appropriate service.
• Answer telephone and provide caller with information requested / record referral details for processing.
• Good communication skills
• Effective team working
• Attend all statutory and mandatory training required for this role

Working for our organisation

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare :

We welcome people who share these values to come and work for us.

Benefits of working for us include :

Detailed job description and main responsibilities

For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.

If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Person specification

Education / Qualifications / Training

Essential criteria

Continuous Professional Development

Essential criteria

Previous Experience

Essential criteria

Desirable criteria

Knowledge, Skills & Abilities

Essential criteria

Berkshire Healthcare helps people manage their health in their local area, through a range of specialist and community services across the county. We promote independence and quality of life through community and mental health services and aim for seamless delivery of the best care in the right place. We get to know communities and the people in them so we can deliver the best services that meet their health needs.

Our team of 4,300 staff provide specialist mental health and community health services to a population of around 900,000 within Berkshire. We provide healthcare to people in their own homes and from different sites across the county.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information.

Please ensure your application is submitted with a valid email address for your referees in order to minimise delays in the recruitment process. Short-listed applicants will be contacted by email, therefore applicants are advised to check their email accounts regularly.

Applicants are advised that as a result of the high level of response we receive for some of our vacancies, we may expire any of them prior to the advertised closing date.

Berkshire Healthcare Foundation Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust’s sites.

NO AGENCIES TO CONTACT BERKSHIRE HEALTHCARE DIRECTLY PLEASE

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