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House Porter

House Porter

Dorchester CollectionPark Lane, Mayfair WK QA London
30+ days ago
Salary
£26,000.00 yearly
Job type
  • Permanent
Job description

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a House Porter you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a House Porter at The Dorchester, here are just some of the great benefits you will receive :

  • Fantastic Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities – from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
  • 1,000 bonus when you recommend a friend
  • Access to immediate well being advice, because We Care about our employees

What you'll do

You’ll love what you do and take pride in delighting our guests :

  • You will be responsible for delivering housekeeping supplies to the different floors as directed by the floor supervisor and ensure that all housekeeping stores are well maintained.
  • You will assist with spring cleaning duties when needed, including hoovering and dusting corridors, carpet edges, dust tops of wall lights, mouldings and wash down walls
  • You will also be required to organise special room set-ups for special guests’ requirements, all to ensure our guests receive nothing but the best experience.
  • You’ll also show flexibility and creativity in dealing with guests’ special requests and challenges that may arise during the day.

    • The items shared are the essence of a day in the life of a House Porter, but we’ll make sure you are provided with specifics on how we care for our hotel

    What you'll bring

  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a House Porter you’ll have the opportunity to bring these to life and continue to create our legacy.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.
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    House Porter • Park Lane, Mayfair WK QA London