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Content Lead (SA)

Content Lead (SA)

Green Park ContentLondon, England
30+ days ago
Job type
  • Full-time
  • Temporary
Job description

Full-time, starting with a 6-month fixed-term contract

Remote - South Africa.

Introduction

We are a fast-growing, global content agency that delivers amazing audience-led content that helps brands connect with their audiences. We work for global brands and organisations including Unilever, Campari, Sanofi and many others.

We are looking for a dynamic leader for six-month pilot for a new Content Squad at Greenpark. This is a dedicated content role with the primary objective of maximising website traffic and brand awareness for an exciting brand in Saudi Arabia. This is a remote role, located in the UK, South Africa, UAE or Saudi Arabia and managed out of the UK. A performance mindset, ability to lead and own the project from end-to-end are essential.

This role will be working with copywriters, creatives and experts in search and performance to help serve the content needs of a leading Saudi Arabian hospitality brand – it’s a role the right person can make their own by becoming an essential partner to the client who intimately understands their business, products and audiences.

Why the job exists

  • To lead a new, exciting always-on content project focused on driving traffic, conversions and brand fame for a hospitality and tourism brand in Saudi Arabia.
  • To lead a team creating content that will work hard to capture and engage audiences across web and social.
  • To make sure all content is delivered in a timely way and perfect condition.
  • To run content trackers and closely monitor the progress of content production, execution and publishing.
  • To provide ongoing strategic support the brand on performance content, trends in their industry, using social and search insights to support.
  • To develop tone of voice and editorial guideline documents and be a guardian for the written word for the brand across web and social.
  • To lead internal brainstorms to develop creative ideas for tackling business objectives through content.
  • To upskill and train internal teams where necessary on what immaculate performance content looks like and how to achieve it.
  • To edit and check all copy before it goes live to make sure it is faultless and meets brand guidelines.

Requirements

  • At least 5 years managing website and social content, including editing articles, good working knowledge of SEO and commercial copy and experience in social media copywriting and planning.
  • Experience in omnichannel content strategy and planning.
  • Experience working closely and managing client stakeholders.
  • Experience with working with brands on content production is essential, experience with working in the tourism and hospitality industry is a plus.
  • Excellent understanding of web insights and reporting, including social listening, and how to use this to develop and grow strategies.
  • Understanding of user journeys and how to use copy to convert – including product descriptions, CRM, push notifications and all buying journey copy executions.
  • Exceptional writing, editing and communication skills with the ability to create impactful copy for web.
  • Ability to work both independently and as part of a team.
  • Experience in CRM strategy, copy creation and management is preferred.
  • Highly organised and able to manage multiple projects at once.
  • Reporting and Communication Structure

  • Reports to the Head of Content, EMEA
  • Responsibilities

  • Set up internal workflows around the content squad and how it works most efficiently to meet client needs.
  • Managing three copywriters to make sure they are hitting their goals and producing copy that delights, informs and ultimately converts for the brand.
  • Responding to client requests in a nimble and proactive way. Making sure the priorities of the client are reflected in project plans.
  • Funnelling and adhering to all client feedback and proactively working on it to improve processes and outputs.
  • Ensuring quality and accuracy across all content outputs and that It meets all brand and regulatory guidelines.
  • Lead and help manage internal creative meetings, as well as provide pro-active content ideas and suggestions to the content output on all channels / platforms.
  • Plan all the social and web content into the content calendar, including :
  • Always-on content with the aim of driving site traffic and conversions.
  • Reactive and seasonal content.
  • Ideating and executing team content.
  • Maintain website calendars and trackers
  • Performance review and personal development

    By the Head of Content, EMEA, based on :

  • Delivering content targets.
  • Ensuring the quality of content is to an exceptionally high standard.
  • Successfully managing a team to deliver the project.
  • Relationships with other clients and other departments.
  • Interpersonal / communication skills.
  • Being a team player.
  • Demonstrating the core values of Green Park Content.
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