RESPONSIBILITIES :
- Ensure guests receive the highest standard of customer service at all times.
- To promote a happy and welcoming atmosphere within the venue.
- Keep the area of work and public areas clean and tidy before, during and after opening hours and to undertake cleaning duties as required – paying particular attention to Health and Safety and COSHH Guidelines.
- Operate the plate wash and pot wash machines, and carry out daily maintenance and cleaning.
- Ensure that all kitchen equipment is cleaned and well maintained.
- Use of chemicals in a safe manner including the use of PPE where required.
- Assist in the culinary team.
- Collect and distribute stores and / or prepared food as directed.
- Assist in stock rotation and the safe storage of food in line with Health and Safety regulations.
- Accept deliveries and report any issues or discrepancies to the Head Chef / Senior Sous Chef immediately.
- Complete associated paperwork as required.
- Handle cash, stock and equipment in a secure manner.
- Act as an information point for customers.
- Record wastage in line with venue procedures and dispose of rubbish in line with any onsite recycling initiatives.
- Adhere to Company policies and procedures.
- Undertake other reasonable duties in line with business demands.
SKILLS AND QUALITIES
Be smart, polite, professional and well presented at all times.Excellent verbal communication and customer care skills.Flexibility and adaptability.Demonstrate a passion for quality service and standards.Strong interpersonal skills – friendly, confident, outgoing.Strong numerical and literacy skill.The ability to handle difficult or conflict situations.The ability to adopt the values of Arena Racing Company.The ability to work with a smile on your face whatever the weather.To work with honesty and integrity.Experience working in a team within a hospitality environment.