We don’t just sell products. We inspire reading, learning, creativity and play .

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.

Itallstartswithyou

Retail Deputy Manager

18 hour contract

Why The Works?

10th Best Big Company to Work For 2024 - 'Best Companies'

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.

Become a Retail Deputy Manager

As a Retail Deputy Manager you’ll help keep your store running like clockwork, working in partnership with the Store Manager. Leading by example, you will help your team unlock their potential by inspiring our customers to read, learn create and play more, through creating unforgettable moments, smiles on faces and products to go home with to craft memories they’ll cherish!

Taking the helm when the Store Manager is unavailable, you'll captain the ship taking responsibility for the team, store standards, customer experience and commercial targets.

We recognise that our Team Leaders / Deputy Managers are our future Store Managers and beyond! So, we’ll actively support your personal development and career progression.

Your mission

• Stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away
• Foster a store atmosphere that's enjoyable, welcoming, and inclusive.
• Demonstrate progress in driving retail sales and achieving high performance across all key performance indicators (KPIs)
• Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.
• It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect.
• Lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings.
• You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You’ll soon be looking at a high SKU count like your best game of Tetris!

Skills / Behaviours that will set you apart

Being a great leader

As a great leader with wonderful people skills, you'll create a team that's more than just co-workers — it's a team.

Our PERKS really are ‘The Works’

Our Purpose

To inspire reading, learning, creativity and play - making lives more fulfilled.

Our Values

We are Crafty 🎨 | We are Caring 💛 | We are Can-do 🚀

We Listen. We Care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this . If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!