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Learning and Development Lead

Learning and Development Lead

Pets at HomeCheadle, England, United Kingdom
1 day ago
Salary
£55,000.00 yearly
Job type
  • Full-time
Job description

L&D Lead (Core & Future Skills and Capability)

  • Competitive salary of up to £55k
  • Handforth based, with opportunity to work from home.
  • UK wide travel as required.

About our Business

We put pets first” is our number one value at Pets at Home. Every colleague has a part to play to ensure that we deliver on this value every day. Our love and understanding of pets led us to develop our long-term goal to improve the life of every pet in the UK.

This covers not only the pets in our care, the pets of owners that use our products and services but also the pets that we can help through our charity work and through educating and advocating for change in society and the wider pet care and veterinary industry.

We have an overriding and clear purpose “To build a better world for pets and the people who love them” and a key part of delivering this in a sustainable way will be our most cherished assets : our People and our Culture .

Our business is fast-paced, innovative and fun and it's our people that make the real difference.

This role represents a fantastic opportunity to come and work for an award-winning company, who put people at the very heart of everything they do.

About the Role

Working as a key part of the learning & development Management team, you will support and work with the Head of Talent & Capability to identify the current and future skills, capabilities and talent requirements in an enterprise capacity, creating flexible learning interventions (digital and other) to meet the needs of our colleagues and achieve our business and people strategy.

You will be responsible for the end-to-end core and future skills, capabilities and talent service, ensuring learning solutions achieve personal development aspirations and desired business performance goals.

You’ll operate with an enterprise mindset and approach to solutions, and build and deliver learning interventions which are flexible, and profiled in such a way to support the specific needs of our colleagues and stakeholders across our entire business (Vets Practices, Distribution Centre, Pet Care Centres, and Support Office).

Your role will focus on improving our colleague’s learning experience and performance, through values and behaviours, management and leadership development, performance management, new talent induction, and future talent programs.

This role will see you :

  • Managing and delivering core skills and capability development for colleagues from their start with the business through ongoing growth.
  • Ensuring that all learning solutions are understood, adopted, and maintained across the organisation.
  • Designing relevant learning solutions that support the future success of the business.
  • Continuously improving and updating learning solutions based on business changes.
  • Providing in-house learning solutions, including compliance and ongoing professional development for all relevant colleagues when needed.
  • Collaborating with senior leaders to embed a culture of continuous feedback with high challenge, high support and development across the organisation.
  • Monitoring and evaluating the effectiveness and impact of services and solutions, making data-driven recommendations for improvements.
  • Continually developing, improving and maintaining our solutions and demonstrating continued return on investment.
  • Quality assurance of service solutions and ensuring all compliance learning solutions are available and reported on in line with relevant regulations and best practices.
  • Leveraging technology to provide excellent knowledge management capabilities, ensuring our solutions are simple, effective and accessible to colleagues supporting an excellent learning experience so that they can provide great service to our consumers.
  • Services and solutions that are underpinned with Equity, Diversity and Inclusion.

    • About You – what we would like you to bring to our role

    Skills & Knowledge

  • CIPD or TAP qualification.
  • Significant relevant experience of operating at training level.
  • L&D creation & delivery experience.
  • Focused on continuous improvement, measuring outcomes based on data, trends, analysis and review.

    • Behaviours & Expertise

  • Engaging, knowledgeable and passionate about adult learning and training.
  • Meticulous in ensuring quality and consistency in delivery of training.
  • Strategic and service mindset – value to business.
  • Clear, articulate and confident communicator – able to engage and influence key stakeholders.

    • If this sounds like you, we would love to hear from you!

    In addition to the basic salary, we also offer the below headline benefits :

  • Annual bonus potential of 15% of salary (based on both company and individual performance).
  • Annual leave entitlement of 36 days (inc. Bank Hols) rising to 38 after two years of employment. The holiday year runs April-March.
  • Extra day off for birthday.
  • Single Cover Healthcare.
  • Enhanced maternity, paternity, adoption leave and paid leave for fertility treatment.
  • Restricted stock plan potential of £1000, annually.
  • Life Assurance of 4 x basic salary.
  • Company pension contribution of 6.5% (minimum personal contribution of 2.5%).
  • Colleague discount of 20% across the Group (Pets at Home, Groom Room, Vet Practice).
  • Annual Sharesave scheme.

    • Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

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    Learning and Development Lead • Cheadle, England, United Kingdom