Support Worker

Fixed term contract until 31 May 2026Newport, Isle of WightWe are looking for a

Support Worker

to join our Single Homeless Pathways team here at Southern Housing.You will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider community. You will provide support services promoting daily living and social skills, health and wellbeing to people who are young or have complex needs so they can develop independent living skills, remain independent and move on to living within the wider community and prevent future homelessness.This is a full-time position based outof our different schemes based around the Island in Newport, Sandown, Shanklin, Ryde.Please note, this is a 24 / 7 hours service and youwill be required to undertake sleep-in duties (if applicable) and may be required to be on the on-call rota.This role requires you hold a full UK driving licence.This is a Fixed Term Contract role until31 May 2026.What youll be doingProvide support to residents and people receiving a service from us, through the principles of housing first and psychologically informed environments, as identified in their needs assessment and support planDeliver services in a way that uses a strengths-based approach promoting independence, rights, choices, dignity and inclusionSummon professional assistance in the case of an emergencyPractice within the criteria set out by the Local Authority, ensuring residents and people who receive a service from us, have an up-to-date support plan which reflects their needs, wishes and agreed outcomesDeliver key working sessions, promoting engagement with people in the service, writing plans to help them achieve their goals and desired outcomesMaintain and develop professional relationships with people who receive a service from us and stakeholdersPromote life skills and social skills and encourage resident involvement, playing a key role in the successful implementation of the Customer Involvement Framework.Signpost and access specialist services, as required to meet identified outcomesProvide assistance with security of the residents home, and provide support with maintaining a safe living environmentFollow health and safety policies and procedures at all times, including lone working and infection control as well as the SI&C QA Guide for Health and SafetyWhat you'll have : A good level of written and verbal communication skillsEmpathy, compassion and patienceAble to adapt to working environmentsA willingness and ability to train towards an NVQ 2 in CareAt least 5 GCSE passes at grade C or above (or equivalent, Grade 9-5) including Maths and EnglishYou will need to be willing and able to train towards an NVQ 3, or equivalent relevant work based qualificationYou will need to be willing to obtain underpinning knowledge required to perform the duties of the roleBenefits in working with usAs a trusting and competitive provider of care and support services on the Island, we can provide you with paid travel time, generous mileage and holiday allowance, paid DBS and training as well as health benefits package. And if you're interested in career progression, then we are the employer for you!The ability to buy extra leave and discount cardsFlexible working hours

covering weekdays, evening & weekendsEmployee referral schemeCash claim-back on medical treatmentsFull training provided at no additional costAdditional payment for sleep-in duties, where applicableDiscounted rates on a cycle scheme, personal medical plans, life assurance, give as you earn, critical illness and travel insuranceClosing date : Thursday 8 th

May 2025 at 23.59amAbout usAt Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives.A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.Inclusion and DiversityWe work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experience and perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

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