We are recruiting for a permanent Customer Service Advisor to speak both German and English.

• Hybrid for London office
• Main Purpose of role :
• Responding to English and German emails, answering English and German calls,
• Dealing with customer quires on our system and translating replies from English to German and German to English.
• To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German.
• You will be communicating directly with customers on the phone, by email, social media and live web chat.The Multilingual Consultant will report into the German Team Leader.You should have :
• A natural ability to communicate and empathise
• A confident and professional manner
• A real willingness to help a customer with their challenge
• The desire to have fun at work!Salary : £25.000 per annumLocation :
• Hybrid for London office
• Hours : 40 paid hours per week.Shifts : Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning.
• IIP Accredited Employer
• great working culture of fun and sociable team environment
• Pension Scheme with Standard Life
• Eye test vouchers and discounts
• Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
• Involvement with local charities and fundraising days
• Campaig...