Order Processing Administrator

Our client, a leading organisation in the industry, is seeking a proactive and dedicated Order Processing Administrator to join their team. As a Order Processing Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.Responsibilities : Handle inbound calls and emails from customers and respond promptly and professionallyMake outbound calls to customers, providing assistance and resolving any issuesProcess sales orders and quotations accuratelyManage customer requests for product returns efficientlyWork closely with the Warehouse to ensure timely and accurate equipment deliveryMaintain high standards of data accuracy and qualityProvide administrative support to external Sales teamsAssist the Customer Services Manager in delivering effective customer communicationsCollaborate with colleagues to achieve departmental targetsStay updated on the complete range of products to provide accurate information to customersCarry out any other duties as requiredRequirements : Strong commitment to providing excellent customer serviceExcellent communication and interpersonal skillsAbility to handle multiple tasks and prioritise work effectivelyAttention to detail and accuracy in data processingProficient in Microsoft Office applications and SAPPrevious experience in customer service or administration is preferredBenefits : Competitive salary and annual leave allowance (28 days inc Bank holidays)Christmas Shut DownTraining and development programmesYearly events calendar including charity events and health & well-being daysLife assuranceTreat Days / Daily Fresh Fruit24 / 7 365 days Employee Assistance ProgrammeEmployee Health and Wellbeing PortalCompany social eventsBonus schemesIf you are a dedicated and customer-focused individual looking for an exciting opportunity in customer service administration, our client wants to hear from you. Apply now and join their dynamic team!Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website