Who are we? Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. “Hustle Mode ON” is the motto we live by. About the Role We are looking for a stellar Sr. Solution Consultant to help grow Whatfix. The Sr. Solution Consultant will be an expert in the Whatfix product from demo through Proof of Concept and will assist Sales in presenting the value proposition and benefits of the Whatfix solution to prospects and customers. Ability and proven track record of evangelizing products to prospects, customers, and partners via presentations and product demos. Responsibilities

• Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform
• Partner with the Account Executives during (business) discovery calls and prepare / deliver presentations and product demonstrations explaining Whatfix products to prospects and customers
• Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives Responsible for representing the product to customers and at field events such as conferences, seminars, etc.
• Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos
• Respond to functional and technical elements of RFIs / RFPs with the assistance of Account Executives and Technical Sales Engineers
• Convey feature input and customer requirements to Product Management teams
• Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value Assessment calls, and more
• Respond to objections during solution presentations and articulate the value and return on investment delivered
• Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape
• Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments
• Self-driven interest to learn more about customer's business, digital transformation trends in their industry, and presenting a thought leadership on Whatfix solving their pain points
• Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform
• Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs
• Effectively communicate & build confidence with customers across teams (Engineering, Product, Marketing, and Sales)

Qualifications

What sets us apart from the rest

Perks and Benefits

25 days of PTO for the calendar year and 8-10 public & bank holidays

Paid paternal / maternal leave

Monthly cell phone & internet stipend

Private medical insurance & health cash plan

Group Life Insurance plan

Team and company outings

Whatfix is an Equal Opportunity Employer and E-Verify participant. All activities must be in compliance with our Equal Opportunity Laws, ADA, and other regulations, as appropriate.

We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Due to the global nature of our company and our hiring committee spanning different time zones, the interviews for this role will be recorded for those not in attendance to review.