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Retention Operations Manager

Retention Operations Manager

Energia GroupBelfast
30+ days ago
Salary
GBP55000 yearly
Job description

The Vacancy

This is a 2-year contract for an existing role sitting alongside 3 others : Customer Campaigns Manager (open role), Customer Communications Manager and Retention and Loyalty Manager.

Why choose Energia Group?

  • 86% of employees would recommend Energia Group to friends and family as a great place to work!
  • You will be joining a team where our company values of Trustworthy, Dynamic, Resourceful and Community Focussed are at the heart of all our efforts
  • You will have a variety of development opportunities available including internal L&D courses, mentoring, external networking, year round learning and support for professional subscriptions
  • We also offer an annual Bonus of up to 10%, wellbeing programme including a counselling service, sports and social clubs, subsidised gym membership, generous holiday allowance with opportunity to buy more and Health Cash Plans.
  • You will have the opportunity to work in a hybrid approach (2 days from the office and 3 days from home), collaborate regularly with your peers while having a balance between your home and work life.

What you'll need

  • 2+ years experience in a relatable industry or role.
  • Demonstrable strong people and communication skills.
  • Demonstrable strong organizational skills.
  • Comfortable with Microsoft Excel, PowerPoint and Microsoft Teams.
  • Proven experience in bringing together or working with multiple business departments.
  • Does energy move you?

    If so, see how you can be a part of the energy transition.

    Take a look at our Energy Moves Us video below which is a great insight into our organisation as an employer and to learn a little bit more about the people behind our business.

    You are advised to submit your application as soon as possible as we reserve the right to close posts at any time, once we have received sufficient applications. We reserve the right to enhance criteria to facilitate shortlisting.

    The Company

    Full details can be found in the job specification located at the bottom of this page.

    NB : IPhone users should download job specification using Safari.

    The Company

    At Energia Group, energy moves us to deliver careers that power a greener and fairer future. Across our two brands that serve the entire island of Ireland; Energia and Power NI we supply hundreds of thousands of homes and businesses with positive energy solutions and innovative technologies leading Irelands decarbonisation efforts. Were looking for people with positive energy who want to transform their ambition into impact in our environment and communities.

    What We Offer

    Career Progression

    Excellent Holiday Allowance

    Annual Cost of Living Salary Review

    Annual

    Bonus

    Generous Pension Scheme

    Learning & Development

    Social Opportunities

    Wellbeing Programme

    Health

    Care

    Family Friendly Policies

    Sports and Social Club

    Subsidised Gym Membership

    Cycle to Work Scheme

    A Diverse, Collaborative Team

    Award Winning Company

    Vibrant Company Culture

    Energy Moves Us

    Next Steps

    All applications should be submitted online. Once the vacancy has closed, we will review all submissions and will be in touch with the next step in the process.

    A reserve list will be held for 6 months in which you will be placed if you are suitable for the role.

    Best of luck!

    Energia Group is an equal opportunities employer.