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Medical Receptionist

Medical Receptionist

Collingwood Health GroupNorth Shields, Tyne And Wear
11 days ago
Salary
£12.08 hourly
Job type
  • Part-time
  • Permanent
Job description

Job summary

We have two reception vacancies within our medical reception team. We are happy to consider applications from candidates who are interested in either full or part time employment. Core hours are between 08 : 00 am and 08 : 00pm on a rotational basis. Candidates will be required to work across 2 or 3 of our sites.

Main duties of the job

To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and act as the first point of contact for patients contacting the practice and to portray the practice in the highest possible professional ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients.

About us

We are a large busy teaching practice looking after nearly 25,000 patients across three sites. We use S1 clinical system

Job description

Job responsibilities

For full details of the job description please see the attached document but the role will involve :

Being the first point of contact for patients and visitors whether this be in person or by telephone. Booking of appointments, and processing medication and dealing with documentation received into the practice.

Undertaking a variety of administrative duties to assist in the smooth running of the practice

Person Specification

Experience

Essential

  • Experience of dealing with members of the public
  • Experience of working with an administrative role

Desirable

  • Experience of working in a primary care setting
  • Experience of working with System 1 clinical system
  • Qualifications

    Essential

  • GCSE Mathematics and English - grade A - C
  • Desirable

  • Certificate in care navigation
  • Certificate in customer service skills