Retail Supervisor

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Retail Supervisor.

Please note this role is 24 hours per week working on a rota basis. You will be required to work some weekends.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

How will you make an impact?

As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be :

• Delivering a high level of customer service including resolving customer concerns
• Providing customers with a range of specialist services such as boot fits, IMBOX, gait analysis etc
• Onboarding and mentoring new colleagues
• Developing leadership competencies and operational expertise using our eLearning system and People and Product Development Team
• Performing key holder duties such as opening and closing the store
• Ensuring a safe and compliant working environment by taking personal responsibility for health and safety and store policies and procedures
• Leading the team in the absence of the Store Manager and Assistant Store Manager
• Coaching colleagues to achieve a high-performance culture and improve service and selling skills
• Assisting with administration and compliance duties

You’ll fit right in if you have :

What’s in it for you?

Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive :