Customer Service Advisor

Belfast

Salary : £26,968.00

Full time

Are you someone who likes solving problems? Maybeyou like gaming or tinkering with technology? If so, you havetransferrable skills to succeed in a Customer Service HomeConnections role withEE.

Why not use your skills to make a difference andjoin our Home Connections Team in Belfast? You’ll be talking to them over the phone when they firstjoin us, guiding them through the process of getting their productsand services connected, helping with any initial queries around inhome setup or their firstbill.

You don’t need specific experience to join us.Provided you’re naturally helpful, calm and can build relationships– we can train you on therest.

We understand that life never stands still, and likemost roles within EE, this opportunity is designed with flexibilityin mind. We’re here to support you in being successful, meaningwe’ll do everything we can to make sure you don’t miss thatappointment, or can look after your family in an emergency. Just acouple of ways we’re doing this include giving you the opportunityto schedule your own breaks and bankingtime.

What’s in it foryou?

A great salary of£26,968.00

• Huge discounts of EE &BT products including your Mobile and Broadband – savingyou hundreds of pounds everyyear.
• Online GP – Giving youaccess to a GP via telephone or video 24 / 7 for both you and yourimmediate family, fully funded byus
• Market leading paid carer’sleave, up to 2 weeks off for carers to give that bit of extrasupport to our colleagues who are caring for family or friends whoare disabled, ill orelderly
• Family Leave - Equalisedmaternity, paternity, and adoption leave and it gives all parents18 weeks full pay and 8 weeks half pay in the first year howeverthey choose to grow theirfamily
• Support in carving your owncareer path. We are passionate about developing our people andwe’ll support you to achieve the career youwant.
• Volunteering days, so youcan give back to your localcommunity.
• Optional Private Healthcareand Dental, to protect you and yourfamily.

On top of all that, we’ve got a great team culture,meaningful support and tailored training to help you build alasting career. What are you waitingfor?