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Customer Service Advisor

Customer Service Advisor

People Solutions GroupMotherwell, North Lanarkshire, Scotland
30+ days ago
Job type
  • Full-time
Job description

CUSTOMER SERVICE ADVISOR – TEMPORARY OPPORTUNITIES (THREE VACANCIES)

LOCATION :  Motherwell

PAY RATE :  £12.75 per hour

SHIFTS :  Rota basis across Monday to Saturday (8 : 00 AM – 6 : 00 PM) and Sundays (8 : 30 AM – 5 : 00 PM)

Interviews taking place this week, with a view to start week commencing 30th July.

People Solutions  are proud to be supporting one of our long-standing clients in Motherwell, who are looking to recruit  three additional Customer Service Advisors  to join their team on a  12-week temporary assignment .

This is an excellent opportunity for individuals with strong communication skills and a focus on delivering high-quality customer service in a fast-paced environment.

What is on Offer

  • Full-time hours on a flexible rota
  • Weekly pay with holiday entitlement
  • Immediate interviews available
  • Start dates from week commencing 30th July
  • Supportive, professional working environment
  • Valuable experience with a market-leading organisation
  • Free site parking

Key Responsibilities

  • Deliver excellent customer service via phone, email, and live chat
  • Manage a variety of customer queries and complaints efficiently
  • Provide clear, accurate information on products and services
  • Meet individual and team performance targets
  • Liaise with internal departments to resolve customer issues
  • Maintain accurate and up-to-date records of customer interactions

    • What We are Looking For

  • Strong verbal and written communication skills
  • Previous customer service experience (retail, call centre, or similar fast-paced environment)
  • Confident using Microsoft Office applications (Excel, Outlook, Teams)
  • Ability to multi-task, prioritise workload and work well under pressure
  • Positive, proactive approach to problem-solving
  • Full flexibility to work across required shift patterns, including weekends

    • Desirable :

  • Previous contact centre or high-volume call handling experience
  • Background in high-volume customer service environments

    • Training and Support

  • Full training will be provided, with ongoing support available throughout your assignment

    • How to Apply

  • If you are interested in this opportunity, please apply today. Interviews are being held this week and a member of our team will be in touch shortly

    • People Solutions do not charge any of their candidates any fees or request deposits at any stage of the recruitment process

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    Customer Service Advisor • Motherwell, North Lanarkshire, Scotland