Registered Manager

Extra care SchemeManage the safety and quality of the businesBe responsible for the safe delivery of the service in line with legislative requirements and company policy and proceduresUndertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day to day management and delivery of careUnderstand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and controlMaintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the businessImplement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvementsBe prepared to work flexibly to ensure the safe delivery of the serviceProvide a good service to customersPromote the rights of each customer and keep their wishes at the centre of their care and supportMake sure that prior to each service commencing, a customer assessment and risk assessment with the customer, and / or their chosen representatives, has been completed including what the customer needs and would like to achieve from their care and supportMake sure a written individually tailored care and support plan has been created and agreed, that respects the customer’s wishes and promotes their dignity and p...