Assistant Manager

The Company – Assistant Manager – Customer Facing EnvironmentAn expanding business that thrives on putting the customer first. They are setting new standards in their environment for both their customers and employees.This is a unique environment and they are looking for an assistant manager with excellent sales and customer service skills it could be from a Retail Sales, Hospitality, Financial, automotive or rental background as long as you can manage and motivate your small team to excel in customer service and sales.The Job Role – Assistant Manager – Customer Facing EnvironmentThis is a customer service and sales environment in which you will be responsible for managing a small team who thrive on success.

• To deliver and exceed sales targets and profitability.
• You will be expected to be able to deliver outstanding customer service
• Handle customer enquiries both over the phone and face to face.
• Be the expert in the environment and guide customers to make the right choice in their purchase.
• Complete administration duties to ensure the effective running of customer accounts.
• Delivering the standards needed to make a great impression at every point along our customer’s journey.
• Develop and motivate your team to succeed and surpass Sales and service targets.You will manage the site in the managers absence to deliver the same high standardsThe Ideal Candidate – Assistant Manager – Customer Facing Environment
• To deliver exceptional customer service and focus their behaviors on delivering sales targets.
• You will be outgoing, someone who is instantly likeable and drives sales.
• Providing help, advice and showing a real interest in your customer’s needs and requirements.
• To strive to provide outstanding customer service and exceed expectations.
• You will be an excellent communicator, who is organised and able to work under pressure.
• You will be computer literate with GCSE (or equivalent) Maths and English A-C.If you are and you have gained experience at a similar level in retail, sales or customer service you could have the skills we are looking for.Company Benefits - Assistant Manager – Customer Facing EnvironmentDay to day there will be plenty to keep you busy but in return for you hard work they offer :
• A Great Work / Life Balance.
• A great place to work – As established growing business that will allow you to grow your career.
• Quarterly bonus schemes – the more you achieve the more you earn and an annual company bonus
• 28 days holiday including bank holidays - rising with service