FM Administrator

Serco : Gatwick Immigration Removal Centre

Permanent, Full Time

per annum + Excellent Corporate Benefits Package

We are currently recruiting for a FM Administrator to join our team at Gatwick IRC where will be responsible for ensuring all supporting administration elements of the contract are maintained and completed to support contract delivery.

Working in Immigration is an intensely pressurised environment so you must also be confident in your ability to communicate effectively, with a high level of customer service skills. As our FM Administrator, you will operate the FM helpdesk utilising the CAFM system and be the initial point of contact and provide regular updates to those who have logged issues. You will support the FM Manager with procurement activity both locally and within the framework provided by the procurement lead.

You’ll work closely with the wider contract team to ensure seamless operations and help maintain accurate asset information within the CAFM system, keeping all data current and reliable. Additionally, you’ll generate reports and forecasts based on the CAFM system data, providing valuable insights for decision making.

Whilst the hours of the role are predominantly . am to . PM Monday to Friday. for the right candidate, a flexible working solution or change of hours maybe be considered, if it meets the business needs. This role is a central part of FM Delivery at Gatwick IRC, and we are looking for a dynamic person who can support the FM function and make a real difference and we offer further development opportunities for the right individual.

What you’ll need to do the role

• Effective communication skills, both written and verbal, with ability to converse to all levels across the business
• Excellent PC skills, with use of Microsoft Office, excellent excel skills , and report writing
• Knowledge of payroll systems and processing
• Knowledge of purchasing systems
• Competent knowledge of CAFM systems preferable and the ability to become a subject matter expert
• Good analytical and organisational skills
• Self-motivation and ability to manage time and priorities well
• Analytical and logical approach to problem-solving
• Sound understanding of Facilities Management
• Ability to work weekends when required
• Experience of working to contractual obligations
• Customer focused
• The ability to take minutes at meetings as and when required
• Proven ability to work with sensitive and restricted information at all levels of the business
• The ability to work effectively with onsite Deputy Managers and wider members of the team
• The ability to carryout contractor inductions

Why Serco

A place you can make an impact - Gatwick IRC is focused on decency and respect in all aspects of care for residents, which is delivered at a critical time in their lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer