Position : Export Sales Co-ordinator
Reports To : Sales Office Manager
Role : Permanent
Start : ASAP
Hours : Full time 9.00 am 5.00 pm
Salary : £23,265.64
Location : Basildon, Essex
Our client
Our client is a well-established family business that has been trading for over 50 years. They have grown to become one of the UK's leading importers and wholesale distributors of a wide range of everyday value products. Their mission is to source and supply products at the price and quality the market demands, and to deliver them to customers with speed, efficiency, and accuracy.
Responsibilities and Duties
The Export Sales Co-ordinator is responsible for maintaining and improving customer service levels for a number of offshore accounts within the group and providing office and sales support to field-based Account Managers.
As an Export Sales Co-ordinator, you will manage and maintain a portfolio of accounts, support Account Managers, and assist with other accounts within your assigned team.
- Successful delivery of account growth through both internal and external relationships.
- Effective liaison and communication between the companys internal departments.
- Handling enquiries related to existing / new accounts daily and communicating account requests to the relevant department.
- Preparing shipping documentation and ensuring compliance with customer requirements.
Key Tasks :
Order processing and dispatchingProcessing sample requestsBooking in customers via telephone / emailGeneral sales and consumer callsMaintaining customer scratch pad notesMaintaining back ordersSetting up new accounts and delivery keysWorking from spreadsheets and emails to create ordersPreferred experience with Word and ExcelEmailing within different departments to discuss bookings and ordersBooking direct containers and arranging deliveriesProviding support for the Team Leader and other Sales Office staffWorking as part of a team processing paperwork for driversHighly organised, able to prioritise own workloadLiaising with customers and keeping them updated on their shipmentsRequirements :
At least one year of experience in a sales department