Employee Experience Partner

Your role

What you'll be doing

Corpay^ is currently looking to hire an Employee Experience Partner within the UK HR division. This position falls under our Corpay^ line of business based in London, UK.

This is a full-time permanent role, working 3 days a week onsite and 2 days from home.

What you’ll be doing

The HR Employee Experience Partner will provide operational support and help streamline operational and administrative HR processes across the UK.

You will be the key support to our UK stake holders in handling the all-employee experience matters. Including but not limited to HR systems and in maintaining and improving the HR processes and data.

You maintain a reliable HR database and provide analytical insights on HR metrics which assist business decision making.

You will be part of a virtual team that is geographically spread across UK and will report to the Senior HR Employee Experience Manager

Key Accountabilities:

• Build relationship with all our UK stakeholders to improve their HR experience.

• Proactively encourage Self-service through our HR Hub.

• Serve as a labour relations/employee relations resource and provide insight regarding new company policies, procedures, programs, and activities.

• Conducts investigations, prepares investigative reports, and makes recommendations to resolve employee issues based on policy, past practice, and legal justifications.

• Conducts exit interviews and make recommendations based on trends or notable comments for advising management for improvement.

• Ensures thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow up questions related to company policies and procedures.

• Assist in the day-to-day administrative processes, including reporting related to FMLA maintenance and time management processes.

• Conduct staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates.

• Identifies internal talent and partners with hiring manager and Talent Acquisition Partner to fill open roles.

• Consults with and advises managers and employees regarding employee relations issues including investigation and problem resolution, disciplinary action and termination.

• Advises managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures, and practices.

• Interprets and executes company policies, procedures, and practices to ensure compliance with government laws and regulations.

• Acts as key business partner focused on establishing, maintaining, and developing an environment to promote positive employee relations and successful business practices.

• Assists with other tasks or special projects as assigned by manager.

To be successful

• 5 years in a HR Operations/Shared Services environment

• Strong communication & problem-solving skills

• Demonstrated track record of strong service delivery.

• Technical / Functional Skills & Knowledge of HR Tools and Interfaces Knowledge of HR strategies and objectives

• Risk awareness and management experience.

• Experience in a fast paced, high-volume environment with a strong customer service focus.

• Continuous improvement mindset

• Ability to work under pressure balancing day to day priorities with project work.

• Experience leading and supporting complex employee relations case.

• Exceptional organizational skills and attention to detail

• Strong analytical skills

• Commercial and regulatory knowledge

• Occasional travelling will be required.

The rewards we’ll give you:

• Opportunity to work with great people!

• Great salary package

• Free private medical via Vitality

• Free rewards and discounts via Gratitudes

• 4 x your annual salary for life insurance

• 5% company pension contributions

• LinkedIn Learning License

• Plus, flexibility in your working life.

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About Corpay

Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.