IT Apprenticeship

Kick-start your tech career with purpose!At Datacore, we're not just a technology company

we're innovators, powering the future of data infrastructure across the globe. As a pioneer in software-defined storage and intelligent data solutions, were driven by a passion for performance, efficiency, and pushing boundaries. Were now looking for a motivated and enthusiastic individual to join our IT team as an

IT Support Apprentice

• This is an exciting opportunity to gain hands-on experience while working towards a recognised qualification, all within a collaborative and cutting-edge environment. Youll be learning from experienced professionals, helping to support and maintain our internal systems, and playing a key role in keeping our tech running smoothly across the business.If you're curious about technology, eager to grow, and ready to take your first step into the world of IT

wed love to hear from you.A Typical Day in the Job : Building IT systems and configuring networksGeneral IT cablingTroubleshooting, testing and analysing problems within systemsHardware installs include PC Cards, PC's, Desk phone & mobile phonesCreate virtual machines that can then be logged onto and used when supportingInstalling servers, firewalls and softwareLogging and resolving IT Support callsWorking on ticketing systemsLogging and resolving IT Support callsWork on customer projects, such as upgrade planning, delivery and reportingKeep accurate records and document customer service actions and discussionsSalary, Hours

Benefits : £14,772.50 per annumMonday - Friday 9am-5 : 30Group Life Assurance

4x basic annual salaryGroup Income Protection

75% of basic annual salaryGroup Critical Illness

1x basic annual salaryPrivate Medical Insurance

OptionalDesired Qualities, Skills and Knowledge : Keen interest in ITGood written & verbal communication skillsWillingness to learnTeamwork and problem-solving skillsDriven to get results and achieve goals while maintaining top level integrity and a strong work ethicFlexibility to work in a fast-paced environmentExcellent customer service orientation, creative approach to problem solvingGrade 5 in GCSE English, 4 in GCSE MathsYour Training with Baltic : This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support Technician.To apply, please submit your CV. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further.?

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