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MA Business Administration

MA Business Administration

Glasgow Guarantee RecruitmentGlasgow City Centre, GB
30+ days ago
Job description

Job Description

Due to funding criteria these vacancies are available to :

  • 16-19 year olds
  • 20-29 year olds with a disability
  • 20-29 year olds who are care experienced

We are looking to recruit Business Administration Modern Apprentices to help deliver clerical and administrative support within SPFO and to provide a high standard of customer service.

General administrative support includes :

  • Processing incoming and outgoing mail
  • Dealing with enquiries from members and employers via telephone, letter

    • and email

  • Promoting our digital services including website and member online

    • portal

    Providing support in all areas of pension administration including :

  • Processing a range of benefit and payroll calculations via the pension

    • administration system

  • Use of task management and document imaging systems
  • Data maintenance of member records

    • Communicating with all stakeholders who are :

  • Members
  • Employers
  • External organisations

    • Key Responsibilities

    Successful candidates will provide support in all areas of the business that includes :

  • Operating a contact centre and promoting digital services
  • Working in partnership with employers to ensure accuracy of our member

    • database

  • Maintaining the pension system to comply with LGPS regulations
  • Processing a range of pension calculations
  • Processing a variety of financial transactions and paying monthly

    • pensions

  • Working within required timescales

    • Candidates must show commitment to achieving an SVQ level 2 in Business Administration. Throughout the programme candidates will receive training, support and on the job experience.

    There could be opportunity to progress to an SCQF level 6 in Digital Applications upon completion of the SVQ Level 2

    Key Skills

    Candidates are required to demonstrate :

  • Good verbal and written communications skills
  • Be able to work as part of a team
  • Adapt to learning new skills
  • Reliable, hardworking and shows an enthusiastic positive manner
  • Produce work to a high standard

    • Apprenticeship Framework Level

    SVQ Level 2

    Apprenticeship Framework Title

    Business Administration

    Training Provider

    Glasgow City Council, Strathclyde Pension Fund