Job Title : IT Technician

Location : Worthing / South Coast

Salary : £26,000 - £35,000 per annum (based on experience)

Job Type : Full-time, Permanent

Reports to : IT Manager

About Us

We are a leading IT Managed Services Provider, offering comprehensive on-premises and cloud solutions to clients across various sectors. Our team of dedicated IT professionals work to deliver reliable, high-quality IT support, empowering businesses with the tools and systems they need to thrive.

The Role

As an IT Technician, you will be a key part of our service delivery team, providing essential technical support and ensuring our clients' IT systems run smoothly. This role will require a blend of on-site and remote support for both on-premises and cloud environments. Your primary responsibilities will include troubleshooting, maintenance, installation, and upgrades for a variety of IT systems, including desktops, servers, networks, and cloud-based applications.

Key Responsibilities

• Provide 1st and 2nd line support to clients on-site and remotely.
• Troubleshoot and resolve issues across on-premises and cloud infrastructure.
• Assist with the installation, configuration, and maintenance of hardware and software.
• Monitor system performance, manage backups, and perform regular maintenance tasks.