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Project Manager / Client Success Lead

ViDesigns LtdChiswick, England, United Kingdom

30+ days ago

Job type

Full-time

Job description

We’re looking for a Project Manager / Client Success Lead to keep projects moving, clients happy, and the team focused. This isn’t a corporate PM role—it’s hands-on, fast-moving, and all about clear comms, good judgment, and staying one step ahead.

You’ll manage client communication, scope tasks clearly, keep our unlimited design / dev pipeline flowing, and make sure nothing slips through the cracks.

What you’ll do

Act as the main point of contact for clients
Translate client requests into clear tasks for the design / dev team
Prioritise work across multiple ongoing projects (unlimited plan style)
Run async updates or calls with clients to keep things aligned
Spot scope creep or delays early and address them
Keep everything organised in Notion and Slack

Must-haves

2–4 years of experience managing web or digital projects

Great communicator—written and verbal

Strong grasp of web design / dev processes (especially Figma + Webflow handoffs)

Proactive—doesn’t wait for instructions, finds solutions

Detail-oriented but flexible with fast-moving priorities

Comfortable in a fully remote async environment

Nice-to-haves

Experience in an agency or similar client-facing environment

Familiarity with Webflow and design tools like Figma

Understanding of conversion-focused websites (especially in SaaS or tech)

About us

We’re a Webflow agency working with SaaS, tech, and ed-tech teams. Clients work with us through unlimited design & Webflow plans, and we move fast—sometimes daily iterations. No bloated timelines or 40-page specs—just clean work, sharp thinking, and a clear process.

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Lead Project Manager • Chiswick, England, United Kingdom