Job summary

An excitingopportunity has arisen to join the Malvern, Evesham and Pershore Older AdultCommunity Mental Health Team based at Rowan House in Malvern as an Administrative Assistant. The team alsooperate out of Waterside, Evesham Community Hospital and on rare occasionsthere may be the need to provide cover at this base.

This is a permanent position. The core working hours areMon-Fri 9-5, the post is 30 hours per week. As a service we understand the importance ofwork life balance and strive to find individual ways to ensure that our teammembers can achieve this, whilst ensuring we continue to deliver the bestservice to our patients.

The post will involveproviding a comprehensive administrative service within the team. The role will be varied providing thesuccessful applicant with an opportunity to gain valuable experience within theOlderAdult Mental Health Services. The locality admin team consists of a SeniorMedical Secretary, Medical Secretary, Team Secretary and AdministrativeAssistant who support a multidisciplinary team.

You will need to have a flexible attitude, have goodtime management and organisational skills. You will need good IT skills. Theteam is busy, but supportive with a focus on staff well-being and development.

If you feel you would be a greataddition to our team and want to discuss how this role could work for you,please get in touch.

Main duties of the job

The post willinvolve providing a comprehensive administrative service within the team. The role will be varied providing thesuccessful applicant with an opportunity to gain valuable experience withinOlder Adult Mental Health Services. Theadmin team consists of a Senior Medical Secretary, Medical Secretary, TeamSecretary and Administrative Assistant who support a multidisciplinary team.

You will need to have a flexible attitude, have goodtime management and organisational skills. You will need good IT skills. Theteam is busy, but supportive with a focus on staff well-being and development.

A typical day will include answering / dealing withboth face to face and telephone enquires in a tactful and professional manner,recording any message efficiently and passing them to the relevant individualin an appropriate and timely manner.Provide administrative support as required, typing, data inputting,filing, scanning. Deal with incoming andoutgoing post. Undertake receptionduties as and when required.

Handle transport requests / arrangements, as thenappropriate.

Applicantsshould be educated to vocational level 2 in Business Administration or goodgeneral education with a minimum of two GSCEs at grade 9-4 (A-C) with good ITskills or considerable recent NHS administrative experience and will beexpected to undertake the relevant level 2 vocational qualification onappointment to the post.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and / or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. Its why we were named Large Apprenticeship Employer of the Year award at the 2022 Worcestershire Apprenticeship Awards. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer

27 days leave plus bank holidays, increasing up to 33 days with long service

Generous NHS pension and enhanced pay when you work unsocial hours

Flexible and agile working opportunities

Great maternity, paternity, and adoption support

Wide range of staff networks such as LGBT+ and ENRICH (Equality Network for Race Inclusion and Cultural Heritage)

Health service discounts and online benefits including excellent cycle to work and car salary sacrifice schemes

Health and wellbeing opportunities

If you would like to know more, please visit our careers website.

Job description

Job responsibilities

• Undertakeadministration duties that are specific to the role.
• Provideadministrative support as required, for example, typing / word processing, datafiling, scanning / copying and telefaxing, in line with Trust Policies andProcedures.
• Answer / dealwith both face-to-face and telephone enquiries.
• Deal withincoming and outgoing post.
• Undertakereception duties, if and when required, to cover for staff absences.

For full details of the duties and criteria for the roleplease refer to the job description and person specification attached.

Person Specification

Skills & Abilities

Essential

Knowledge

Essential

Qualifications

Essential

Experience

Essential

Desirable