As an agency, we work with people we believe in to make work the world can believe in, combining scientific rigour with creative magic to help professionals in the health and wellness space achieve fame for their brands in everything from aesthetics, supplements, and fertility, to endocrinology, dermatology, and oncology. That’s the what, but the how is guided by four defining principles – curious, creative, discerning, brave. These are the values we look for and nurture in others and ourselves, underpinning as they do a culture of collaborative entrepreneurialism that drives high-performance.

The Role

A Senior Account Manager will be expected to carry out similar tasks as an Account Manager but will also take on responsibilities associated with the Account Director role. The role will already have experience of working across a range of projects as an Account Manager and should demonstrate the ability to draw on previous experience to make recommendations to clients and proactively propose solutions to their problems.

The role will demonstrate sufficient knowledge of the client’s business to be able to actively contribute to and critically assess content development. The role will build your confidence to have more strategic conversations with clients, without always needing a more senior member of the team to be involved.

Who you are

• You should be comfortable delivering against the responsibilities outlined in What you will do section above
• You will have experience of delivering change management programs
• You will have relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels
• You will be an effective line manager
• You will have experience of the full project life cycle
• You will be a strong commercial acumen & financial / budget management
• You will have the ability to identify opportunities for growth
• You will have excellent knowledge of marketing principles & integrated communications
• You will have experience having already worked within an agency environment
• You will hold great communication and stakeholder management skills
• You will be able to identify continuous improvement opportunities through evidence backed decisions
• You will have the ability to build and maintain relationships across all levels of an organisation
• You will have stakeholder / senior stakeholder management
• You will be a strong communicator with impeccable standard of written, spoken and presentation English
• You will hold strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally
• Ideally you will have experience working with geographically disparate teams across global clients
• Ideally you will have knowledge (and experience) of the healthcare & pharmaceutical market