Operations Administrator

We have a fantastic opportunity for a Operations Administrator to join our team in Shrewsbury.

In this role, you will be working with the Operational Management Team to support with the administration across the Patient Care west region.

This is a full time position working 40 hours per week across Monday to Friday, based at our office in Shrewsbury. Please only apply if you are able to commit to these working hours.

Role Responsibilities

• Directly responsible for the onboarding process of new starters and record keeping via the Bamboo System.
• Develop and maintain an interview booking calendar for each Operational Site within the WEST to relieve Operational Managers of scheduling interviews.
• Attend weekly calls with the Operational Managers of each contract to provide updates on onboarding progress / people file compliance for upcoming employees and identify barriers to progression.
• Take part in internal and external audit / inspection of services to providing evidence and information to support the process.
• Attend organised training events to maintain knowledge and skills necessary for the role.
• Attend & Note Take for Monthly Management Meetings / Staff Representative Meetings & Governance & Performance Review Meetings.
• Seek advice and support from line manager where necessary.
• General office duties and other assistance should the need arise

Person Specification

What benefits can you expect?

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.