Technical Service Delivery Manager Heathrow to £70k - immediate start!

Are you a Technical Service Delivery Manager looking for an impactful role? You could be progressing your career at a global travel brand.

As a Technical Service Delivery Manager you'll be responsible for setting up the IT Service Delivery function from scratch, operating across all aspects of Service Delivery to ensure the seamless delivery of high quality IT services. You'll oversee shared services, managing relationships with 3

party vendors and act as a conduit between internal stakeholders and internal services, defining and ensuring that SLAs are met and monitoring system performance.

You'll have an impactful role and seek to drive continuous improvement, collaborating with stakeholders across the business to communicate and influence change.

Location / WFH :

There's a hybrid work from home model with three days in the office based near Heathrow (parking available), with onsite restaurant.

About you :

• You have strong Technical Service Delivery experience within a large organisation, with an indepth understanding of all aspects of IT Service Delivery
• You have advanced stakeholder management skills, with the ability to motivate, inspire and influence others - you're skilled at building effective working relationships
• You have experience of managing IT vendors and developing SLAs and KPIs
• You have a good understanding of ITIL framework and associated best practices
• You have a BSc degree in Computer Science or closely related discipline

What's in it for you :

Apply now to find out more about this Technical Service Delivery Manager opportunity.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.