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Information Technology Field Engineer

Information Technology Field Engineer

Brookwood Recruitment LtdOxford, UK
3 days ago
Salary
£250.00 daily
Job type
  • Temporary
Job description

Field based EUD Engineer – Public Sector

Oxfordshire

6-Month Contract

250 / day (Inside IR35)

A large and well-established public sector organisation is seeking a proactive and customer-focused End User Device (EUD) Engineer to join their ICT team on an initial 6-month contract.

As an EUD Engineer, you will be instrumental in ensuring seamless support for end users, maintaining high-quality service standards, and helping to reduce service disruptions across the organisation. This is a hands-on role requiring a strong technical background in end user device support and a keen attention to service delivery.

Key Responsibilities :

  • Deliver excellent customer support and respond effectively to incidents, service requests, and problems.
  • Troubleshoot Windows 10 devices, smartphones, laptops, and desktops.
  • Collaborate with internal teams and third-party suppliers to maintain service quality.
  • Contribute to asset management and governance processes.
  • Support IT moves, events, and projects across multiple locations.
  • Identify trends, suggest improvements, and help update knowledge base content.

Requirements :

  • Proven experience in ICT operational delivery.
  • Strong support experience with Windows 10 and a range of end user devices.
  • Excellent troubleshooting skills and a customer-first mindset.
  • Full UK driving licence (travel across sites may be required).
  • ITIL certification and experience using ServiceNow (desirable).
  • This is an excellent opportunity to join a supportive, collaborative ICT environment, delivering essential services to a wide user base.

  • Please note : Given this is a field-based role, a full UK Drivers Licence is required.
  • Start Date : ASAP

    Duration : 6 months (potential to extend)

    Rate : £250 / day (Inside IR35)

    Location : Field based - collecting company vehicle from Oxfordshire HQ - based with potential travel to multiple sites

    Apply now to register your interest in this role.

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    Information Technology Engineer • Oxford, UK