Cleaner

Job Purpose

You work as part of the Guest Services Team to ensure that the cleanliness, presentation and condition

and of all public areas are maintained at a consistently high standard

throughout. Our teams work  with enthusiasm and demonstrate excellent customer service standards, This role will predominantly be covering cleaning, but may include cover in other areas as required.

Areas of  Responsibility

Indoor

area cleaning

• Vacuuming
• Sweeping
• Mopping
• Cleaning and servicing toilet and baby

change facilities

in order that the presentation of the site is kept to a high standard

Outdoor

area cleaning

mulchers) where required.

build up of dirt and cobwebs

Additional

areas of responsibility

customer feedback helpfully and promptly.

Manager.

required and trained.

departments regarding cleaning requirements and jobs

Equipment (PPE) as required such as gloves, goggles and overalls.

chemicals or PPE, either by ordering or communicating with line manager / maintenance

team.

required for job role.

equipment, cleaning tools and own uniform / PPE.

group meetings as required.

fault reporting system.

Due to the rural location of Cotswold

Farm Park, your own or reliable transport is required. We are not serviced by

public transport facilities.

Job Information

Cotswold

Farm Park – Our Professional Standards

All staff are expected to lead by

example and create a positive and inspiring working environment. The standards

set by staff are reflected in all areas of the business and it is expected that

the following professional standards will be demonstrated by all staff at all

times : Customer Focus

be sociable and welcoming to our customers, generating a great atmosphere.

patient, helpful and polite when receiving customer feedback, good or bad.

helpful and go out of your way to help our customers.

Drive

self-motivated.

passionate commitment to the business.

change, with a positive attitude.

unsupervised in a busy environment.

duties.

Personal Integrity

trustworthy and respectful.

language - no swearing, slang or over familiarisation.

dressed and clean in public areas.

time-keeping and attendance.

all times.

Team Work

team player.

good relationships with all team members.

the team to ensure that the business is the best it can be.

on jobs to balance the team workload.

communicate well with people of all levels.

learn and develop self.

invest time in personal development.

and motivate others.

Managing Change

change, with a positive attitude.

for change.

opportunity to improve areas of the business.

Gaining Commitment

to colleagues and customers.

others by using own knowledge and experience.

Analysing and Decision Making

information quickly and accurately

using current guidelines and management framework.

work independently or when to escalate issues to your manager.