Successful applicants will be contacted end of July 2025 for interviews. (Excited to speak soon!)
Ideal Start Date : September 2025 (flexible for the right person).
Starting from Q4 2025, we have an exciting lineup of projects in store. To make it all happen, we are now seeking to fill one of the most critical roles in our team.
We are on the lookout for a motivated, smart, and caring Executive Assistant / Personal Assistant (EA / PA) to join our dynamic company for 20 to 25 hours per week . This role offers a combination of remote project work and in-person events and tasks, primarily based in central London.
As an Executive Assistant / Personal Assistant, you will deliver outstanding administrative, personal, and event support to our CEO, handling a diverse range of responsibilities to ensure the seamless and efficient functioning of our organisation. This presents a tremendous opportunity for a committed individual who thrives in a dynamic environment and is dedicated to making a positive impact on individuals' health and well-being.
The hours can be flexibly adjusted to accommodate essential dates involving in-person events and project commitments.
RESPONSIBILITIES
We are looking to hire for one of the most crucial roles in our business. As the right hand to our CEO, the successful candidate will provide personal and professional support for both business and personal tasks. This is an exciting opportunity to play a vital role in helping our small business thrive. If the successful candidate is interested, there will be an opportunity for the role to become full-time or evolve into something else.
Currently, our company consists of the CEO, Neeta Sharma, 4 project based freelancers, multiple stakeholders, various technical systems, several manufacturers, and our 6-year old General Manager : )
The successful candidate will have regular interaction with these stakeholders and will be responsible for managing the tasks listed below, which we have divided into two main sections :
Executive Assistant (70% of the role) / Personal Assistant (30% of the role)
Executive / Virtual Assistant (70% of the job – 13+ hours per week)
We have a range of exciting product launches, in person events, and online experiences happening in London and around the world. Your main objective will be to provide comprehensive support to our CEO, allowing her to focus on strategic initiatives while ensuring smooth day-to-day operations. The successful candidate will be detail-oriented, proactive, caring, and can handle confidential information with the utmost discretion. Neeta imagines this as a tag-team mutually beneficial opportunity. Over 20 years ago, she actually was an EA / PA to a very senior executive and understands the role well.
This position plays a vital role in running the business.
Administrative Duties :
- Manage the CEO's calendar, including scheduling appointments, travel time, dedicated working time, and pre-work time for company events, concerts, lectures, exhibitions, and retreats
- Prioritise and arrange meetings based on business priorities
- Manage data input and systematic organisation of information
- Project management, including scheduling, setting alerts, and following up on major company deliverables
- Handle effective correspondence and follow-up with freelancers, venues, manufacturers, customers, and partners
- Assist with the preparation and submission of expense reports and basic book keeping
- Manage inbox and digital asset organisation, including backups of photos, videos, files, documents, laptops, iPhones, and more
- Travel management, including booking flights, accommodations, transportation, and researching venues and offices for meetings, events, concerts, retreats, and more
- Create, maintain, and store templates
- Handle data entry, filing, organising couriers, preparing mail, and booking meeting rooms
- Organize meetings, prepare meeting agendas, take minutes, and distribute materials in advance
- Participate in meetings by taking accurate notes and distributing action items
- Assist in creating objectives and agendas for each project
- Research, implement, and manage a social media scheduling tool (Facebook, Instagram, LinkedIn, TikTok)
- Create, update, and distribute company documents to employees, freelancers, contractors, partners, and retailers as required (e.g., code of conduct, updated contracts, brand guidelines, product guidelines)
- Conduct research, compile reports, and prepare presentations
- Coordinate and manage special projects, both internal and external
- Research best practices for using AI to systemise processes, increase productivity, and identify potential business partners, freelancers, and vendors
- Interested in business growth whether via online channels, retailers, or events
Event Management :
Assist in organising an array of exciting events such as concerts, workshops, lectures, exhibitions, retreats, collaborations, photo & content shootsConduct research on potential venues, retailers, and industry best practicesJoin events to assist with set up, manage timings, provide exceptional customer service, and ensure smooth operationsIn-Person Responsibilities :
Attend meetings on behalf of Neeta when she is unavailable to gather information or complete tasksTake responsibility for on-site inventory managementAssist with product fulfilment as neededPhysically organize paperwork, files, inventory, company assets, and propsHandle contracts and ensure they are filed in a timely mannerCreate comprehensive physical and digital binders of business contacts and notesProvide assistance during photoshoots and filming for content creationContribute to ad-hoc projects as and when requiredAbove all, fully embrace the spirit of FUN!Personal Assistant (30% of the job – 7+ hours a week)
Approximately 30% of this role involves supporting Neeta Sharma with personal and family affairs. While Neeta prefers to handle these matters herself, she needs a compassionate and talented individual to provide assistance when necessary - eg : crunch times.
Manage the family calendar, which could include coordinating with co-parents, organising school events, playdates, parties, family travel, bank holiday clubs, babysitting, and assisting with family birthday arrangementsOccasional household errands such as grocery shopping, picking up gifts, sending packages, organizing clothes and toys, and purchasing household itemsHelp with snacks or dinners for playdates as neededAssist with party planningHandle personal appointments related to healthcare, school, playdates, birthday parties, and babysittingOccasionally schedule household maintenance appointments, including gardeners, plumbers, cleaners, babysitters, and donationsAssist with personal travel arrangements, including booking flights, hotels, and researching activitiesOccasional babysitting and ensure smooth handovers between co-parentsKeep track of important dates for passports, insurance, leases, subscriptions, taxes, and moreContribute to ad-hoc projects as neededRequirements
4+ years experience as an Executive Assistant / Personal Assistant or in a similar role3+ years of experience in a customer service role, ensuring outstanding support to clientsExperience with several of the Operational platforms, such as G-suite, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Project Management tools (Asana, Monday.com, Notion, or Trello), Quickbooks, and CalendlyHands-on experience with several of the following technical retailer platforms : Shopify, Klavio, Canva, and Social Media Platforms (Facebook, Instagram, LinkedIn, Tik Tok)A proactive and self-motivated individual who excels at prioritising tasks based on urgency and identifying opportunities for process improvement.Excellent organisational and time management skills, with a knack for multitasking effectivelyStrong attention to detail and problem-solving abilitiesAbility to listen attentively and actively engage in conversationsA mature, hardworking, dedicated, and passionate attitude towards workMust #rockwithcare and take pride in everything they doFocused on progress rather than perfection, with a dedication to continual improvementInterest in physical organisation of inventory, documents, swag, stationary, etc.Experience with design or inventory managementAbility to handle confidential information with the utmost discretionEnthusiasm for learning and personal growth, including receiving (and offering) constructive feedbackExperience in formatting presentations and creating visually appealing contentEffective, open, and honest communication skills, with a proactive approach to following up and assertiveness when neededExceptional communication skills, both written and verbalAbility to maintain confidentiality and exercise good judgmentProactive and self-motivated, with a strong sense of responsibility and ownershipAbility to work independently and as part of a teamFlexibility and adaptability to work in a fast-paced and ever-changing environmentHigh level of professionalism and dedication to customer serviceKeen interest in developing emotional intelligence (EQ) and intuitionKnowledge of the Health, Wellness, or Retail industry is an assetExperience working with children is an assetThis role will involve travel for errands, inventory management, workshops, lectures, exhibitions, and retreats as required. Car not required. Public Transport or Ubers suffice : )The job will require lifting of inventory, props, camera stands, etc. Nothing too heavy but an FYI.Benefits
An opportunity for personal growth through participating in a variety of projectsFree Grounded 1002 productsLearn about best practices in wellnessSuccession planning : Within the next 18 months, the ideal candidate will have the opportunity to develop their own full-time role within Grounded 1002, either taking ownership of a specific function OR we encourage dialogue to help you fulfil your future goals, even if they are not with Grounded 1002.